We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 6-18 Business days |
| Canada, Europe | 6-18 Business days |
| Australia, New Zealand | 8-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The size is charming, the chain is elegant but solid, and the colors are perfect. My little bi Pride necklace is just what I wanted.
I lost this necklace through my own carelessness so I had to buy another to replace it. I’m just as happy with the second one as the first. And I picked up some earrings this time around.😄
Great quality, super cute packaging, and really fast shipping. Thank you!!
It’s gorgeous. I’ll definitely be ordering more soon.
This necklace is so beautiful! Easily ordered, fast shipping, lightweight and high quality!
Beautiful, exactly what I was hoping for!
The necklace came very quickly and was better than I imagined! I’m so glad I took a chance and chose this. It’s small and has movement with the rings. I wanted something that would let everyone know about me, but only those who know will know.
I love this necklace it's pretty and it arrived on time. I also love the note that came with it thanks.
This necklace is so beautiful!! I cannot wait to wear it out!! It shipped fast and is lightweight and expertly made! I have loved all my purchases! ❤️
Beautiful piece, the recipient is thrilled with it and was delighted at the sweet packaging.
It looks great. Came a lot faster then I thought it would. My boyfriends say it’s cute.
Beautiful necklace and very well made!
Perfect!
I love it
All as described. It's beautiful! Thank you.
I absolutely love this necklace! The colors are beautiful. I get compliments on it every day.