SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
6-18 Business days |
Canada, Europe |
6-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unusual bracelet, I really liked. I recommend the goods and the store.
It is just as seen in la, it is beautiful and of excellent quality
The goods are cool, came before the term, I recommend the store
Received well before the expected time in Canada... very nice ankle bracelet .. Comes in two parts. Very happy. The shell fell but it's just a detail, I'll put it back with fishing thread
Received well before the expected time in Canada... very nice ankle bracelet .. Comes in two parts. Very happy. The shell fell but it's just a detail, I'll put it back with fishing thread
Either they need to be specifically adjusted to make it look like in the photo, or wear one at a time. All together clearly I will not wear it, it looks cumbersome
Delivery to Belarus 18 days. Cool. Recommend
Pasūtijums uz LV 2 nedēļu laikā. Viss izskatās labi.
Corresponds to the description and photo! The quality is normal, all three bracelets in the package. I'm happy. For the summer an excellent accessory.
The order came very quickly, weeks 2, the bracelet is cheerful, thank you, I recommend the store!
These turned out to be my favorite I just didn’t think I would look real good because it wasn’t real but they are beautiful would recommend and would buy more
These turned out to be my favorite I just didn’t think I would look real good because it wasn’t real but they are beautiful would recommend and would buy more
Arrive very quickly have when the time as it age
I received the goods. Seller recommend. All is well. There was no need to communicate with the store, the goods were served. Took it in the mailbox.
I received the goods. Seller recommend. All is well. There was no need to communicate with the store, the goods were served. Took it in the mailbox.
Fast smoothly. Look great for leg together and separately
Всё супер! Быстрая доставка! Очень красиво! Спасибо продавцу, буду заказывать ещё!
Very well packed, came pretty quickly (ok.2tyg) chciaż was in pack spliced. Beautiful as the picture, all comply with the description and not damaged. Recommend :)
Items look exactly like in the photo, hope the color stays for quite a long time. Even received additional treats from the store. Love it!! Thank you so much!
They are 5 independent anklets, just like in the photo