SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
|| 6-18 Business days
||6-18 Business days
|Australia, New Zealand
||8-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A beautiful ring. This ring looks so expensive. Love the heart and the design of it. Shipped quickly. This shop has so many well priced items. Glad I came upon this vendor.
gorgeous ring! well made & really fast shipping :)💕
So cute! Looks exactly how it does in the picture, rather high quality so far, and my fingers have a little bit on fat on them, so it's nice that the ring adjusts on the knuckle side instead of on the palm side, since it doesn't squeeze the fat on my hand. Idk if it's just a me thing, but it's nice.
Guys I’m in LOVE with this ring 🥰😍 super fast shipping too, thank you!!
Super cute ring! I got a compliment on it the first day i wore it
I really like this ring. Shipping was so fast it came just in time for my birthday. It's very pretty, I love that it's adjustable.
really pretty ring that looks exactly like the photo <3 def recommend getting! there was some shipping complications but the owner kindly handled them
This ring is so pretty and such a stand out. Wearing it will make you feel so luxurious and feminine. It is a little bigger than I expected, but it has not detracted from how much I like it, and I like big rings, so even better.
I love the ring! Very sparkly and there is a lot of detail!
As beautiful in person as it was pictured online. Very happy with this ring!
Great quality for the price. Shipped to me very fast. Love the ring!
STUNNING RING!! LOVE IT!! <3<3
Excellent seller and lightning speed shipping!!! Came in 2 days. So pretty and magical. Will update with pictures later.
Beautiful, unique ring! Absolutely perfect!
🥰🥰🥰😍😍😍I LOVE IT SO PRETTY
Such a gorgeous ring,it fits well and sparkles! My friend got it as a gift for his wife she loves it! She wears it all the time
Love it! Thank you so much
Super cute, love the design
exactly what i ordered and was expecting~ thank you!