SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My ring sizes range from 8-10. Mostly 10. Good fit for most my fingers. Wouldn’t recommend for any bigger ring size. Smaller ring sizes for sure. I had about 8 left over that I didn’t have room for since they only fit on the smaller fingers.
I love all of the rings they are beautiful and seem like very good quality items!! My only "complaint" is I wish there was a slightly bigger range in sizes so I could put rings on more than 3 of my fingers . But definitely glad I purchased this set and am beyond happy! Came super fast in the mail also!
These rings are gorgeous! Great for stacking and don’t make my fingers green! Absolutely awesome 😁
My daughter and I love these rings. She wanted 4 of them, and they fit so well on her hand. So happy with how pretty they are and shiny. Very comfy and love that they come in different sizes for your fingers. Will definitely buy more like these.
super cute to wear. looks so prettyvin the sunlight. i cut them to make them adjustable n so far so good!
they seemed a little dirty but that a quick fix. they’re super cute!!
I love these!! They’re all so cute and the amount of rings you get for price is a fricken steal Thank you!!
They are stunning love the stones
These are soooo cute and I love them!!
Rings are cute but I'm only a size 7.5-9 and quite a few didn't fit any finger at all. But they are cute and fun to wear, don't turn your finger green either which is nice.
Beautiful, great bang for your buck, sturdy, and even more shiny in person than in the photo.
Rings were cute and a majority of them fit (I have tiny and thin fingers), which was nice. But a bunch of them had the little gems missing.. huge bummer because I really like them.
So delicate and beautiful!