SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
oh. my. goodness. It was PERFECT. The rings were exactly the right size and they fit like a charm. It was so easy to get on and off and I got so many compliments, mostly from people who didn't know it was from Hunter x Hunter! I *highly* recommend it. It came so much faster than I expected and the packaging was adorable.
These chains are amazing! They fit well and look really good with my Kurapika cosplay. They showed up earlier than expected, so that’s a plus too.
I absolutely love it 🥰 It's very good quality!
No I don’t think you understand, I. AM. OBSESSSSED. it’s soo cute😍. I can’t wait for my friends to ask where I got it from, just for me to not tell them🤫😂. The creator is so sweet and polite. They left a little note in the packaging that made my little heart melt ♡︎. If you happen to have boney fingers like me, ur in luck bc it somehow makes your hand look…attractive?🤪It is a MUST. Cop asap!🙌🏽
the seller included an adorable hand-written note, which i genuinely really appreciate. the bracelet and the rings fit perfectly, they look exactly as shown in the photo. i had waited for the package to arrive for 16 days, but that's probably because i live on the other side of the ocean and it got held in customs a lot - the item was shipped like a day after i placed my order. which is basically godspeed considering this thing is handmade. highly recommend!
I love it! I just received the chains today and OH MY GOSH they're so good! They fit like a dream and the little dagger charm is perfect, ten out of ten would recommend!
I LOVE this product! I just started wanting hxh and I IMMEDIATELY wanted kurapikas chains. My partner also thought they looked really cool :D
Love it! Came with a cute handwritten note. Great quality and showed up 2 days after ordering! Love the hunter x hunter reference. Very comfortable and fits perfectly!
The rings and bracelet look amazing and it was shipped so quickly! I’m really happy with how they look :) As a note, though, if you notice that your hands have a tendency to fluctuate in size between the times of day (my hands are definitely quite a bit smaller in the evening) it might be best to get your measurements in the afternoon/midday so the rings will fit both in the morning and at night. There is a little bit of wiggle room though, since the rings are easily adjusted.
about the coolest piece of jewelry i own. sick as hell and arrived really quickly. incredible work
WOWOWWOW!!! I recently got into hxh and when I saw Kurikapa with his chains I said “I need this” and this exceeded my expectations! Not only was it beautifully packaged but there was a handwritten note. Much love was made into this and much love recurved, thank you so much!
I loved it! I got it delivered super fast and really enjoy how it looks. It came out just how I measured it and was made really well. It even came with a nice little note. Thank you to the creator since now I can have one of my favorite anime pieces!
These Kurapika-inspired chains are PERFECT! They fit nicely and are easily adjustable, in case you sized your fingers a little off (like me lol). I’ve gotten a lot of compliments on them, and they aren’t uncomfortable to be wearing for a long period of time. 10/10, would recommend buying if you’re contemplating!