SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
|| 6-18 Business days
||6-18 Business days
|Australia, New Zealand
||8-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is now my favourite ring. It arrived in two days! The chain is a gorgeous blue and the ring is great quality all over. Really satisfying to fiddle with too and already seems to be helping the bad habit of picking nails- thank you!!
Looks and feels great, and fits perfectly! Shop owner was super nice and helpful when I had a problem as well.
I absolutely love this ring. It’s beautiful and fits perfectly. Good solid quality. I’ll definitely will be buying from this seller again. Thank you.
Really good product, fits like a glove, helps for anxiety. Definitely worth it
Really cool ring, perfect for people who need a bit of anxiety release but don't want it to be anything too obvious
Bought the ring for my son. Very fast delivery. The ring fits perfectly and he is pleased with the design and quality.
Amazing quality and fits perfectly would 100% recommend
Beautiful ring! I use it as an ace ring to subtly express my identity. The spinning chain is really helpful for keeping my hands occupied as I'm very fidgety. It arrived quickly, is very good quality and fits as described 🙂 would definitely buy from here again!
Delivery very quick. Came in a lovely pouch. The spiny part stiff to start with, but once I used it it loosened up. Just what I want to help me stop picking my thumbs. Can change to either index finger, which I’m grateful for as I’m picking both thumbs. Definitely worth buying & excellent value for money. Thank you & recommended
The ring is beautiful and satisfactory because you can rotate the Cain . It looks amazing as well combined with other rings . It is a must have .
Size is perfect, 100% recommend
had a few ring and they have all been amazing. fantastic seller and answered every question I had A* highly recommend I have one happy son
nice ring! the chain was a bit too tight but a little bit of vegetable oil got it moving smoothly!
matched description - good quality
Love it exactly what I expected and helps with my anxiety
I ordered a 6. I wish I would have gotten a 7. Fits my middle finger, like my rings on my index finger. Chain spinner is really cool. I have to wear something on my fingers so I don't chew my nails.
As shown in picture. Great quality and amazing customer service! I really recommend.
I love it, it fits snug and I like how it is a discrete figit toy.
Nice quality ring for price my son loved thank you
Great product, love it.
Amazing quality, especially for such a good price. Really accommodating (i accidentally ordered the wrong size and they were happy to send me the correct size). Came early and just an overall good experience. Would recommend and would buy again.
Got this for my bf and he loved it !
Amazing ring! I love it
Very helpful and great customer service. Pretty rings that leave no green marks, got one for me and my bf!
The ring is lovely, fitted my budget but looks gorgeous. Excellent service too.
The delivery was fast and the ring is really good quality, the chain on the ring moves well and all of the numbers are clear and easy to read.
Really love this ring, very unique design. And a great fit
Looks great and feels great. Spins well but the chain gets a little loose over time but not too bad. I would 100% recommend.
Good long lasting rings at what I think is a super good price
The ring is very good quality, I love it.
Boyfriend loved it and a very good fit
Great quality for the price, exactly as described.