SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love love love! Sparkly, comfortable, perfect!
Product is great quality. The ring doesn’t hurt your ear even after all-day wear. With that being said it also stays in place all day and they are so light you don’t feel them. You have to loop the string part the way the model does in the photo-I did it backwards the first time and they clung to the ear too much. Doing it that way in the photo the second time made it much better and they stay as pictured.
These are great! Comfy! Fit well and are really cute. Please don’t pay attention to the other bad reviews. If you can’t figure out the right way to put these earrings on perhaps you shouldn’t be reviewing them on 🤣 I love these!!
Had an exact pair like these a few months ago and was devastated when I lost them. Bought this pair from this seller and I'm more than satisfied with this pair but it did cause some minor irritation by the cuff on my sensitive skin. The cuffs are beautiful and the length is just right
The earrings look pretty and interesting. They are of good weight. They feel like they will last for a good amount of time. They are great since I don't have to bother with earing backings these earrings.
very nice earrings
Good one
Very decent cuff
So cute and isn’t too tight on the ear!
Very cool decoration. Looks as stylish as possible
I absolutely loved this. the chain is a bit stiff but for the price amazing. I love
For the goods, I will give you a photo, yakisno, shvidko thank you for the product response to the photo, high quality and high quality.
they're cute, fast delivery, thanks
Beautiful, comfortable. The only negative, the chain itself is shorter than the one in the photo. In general, I'm happy!). And do not clip the clip strongly, it does not bend, it can crack!!
The earring is beautiful
so pretty looks just like the photos. thanks
Earrings fully correspond to the description and photo of the store. Small, light, carnations With metal plugs.
Norms, but you could be more careful
I was not expecting as cute and as nice earring. But that is something awesome! Thank you for everything I love it! I Will definitely order more
I recommend, a pretty stylish thing
Very cool cuff. From the ear does not fall off, looks beautiful. Shorter-Lyck
The earring is not bad, but it came with a small defect
All as in the description
Super
me encantó es lo que esperaba desde hace mucho tiempo pedí dos por si uno no venía bien
Aesthetic!!
Good earring, holds perfectly!
Earrings, as in the photo)) came very quickly, I ordered two, beautiful. Seller advise
Cool, thank you very much)
The order came for half a month, exactly as in the picture)
Just delighted, very beautiful, I really like it very much. The only these brushes are short, but in principle it looks still beautiful