SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
|| 6-18 Business days
||6-18 Business days
|Australia, New Zealand
||8-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Couldn’t be happier about my purchase! These are the cutest pair of earrings, and I got them when they were on sale so the price was great! They look even better when on, just couldn’t get a
Such cute earrings! Got exactly what was pictured. Love them so much! 10/10 would recommend to anyone who enjoys wearing jacket earrings :)
I’ve never seen earrings like this before so when I saw them I knew I had to purchase them! it looks beautiful in my ear, I love it! 💕 thank you!!
Gorgeous. I love these earrings so much. While they look delicate in the aesthetic sense, they are pretty sturdy and the backs hold on nicely.
Absolutely perfect! So adorable and unique, I just love it!!
The earrings are so delicate and cute. I highly recommend it! 💜
Adorable earrings! Pictures don't do it justice! I got compliments all day the first time wearing them.
really like these summer daisy flower drop earrings. I wore the earrings to work today, received many compliments! yes they look just like the photo, my expectations were met.
So cute. Nice quality. Will purchase from this vendor again
Gorgeous! Exactly as pictured, fast shipping and pretty packaging, super comfy to wear. I love these earrings.
Pretty pair! I also appreciate the seller's fast communication and care. Thank you!
I love these earrings, so pretty! Even Better in person!
The picture shows it bigger than what it looks like. Really loved it looking at the pictures but was not at all happy when I received them.
My mom loved it! It's simple and elegant.
Very cute pair of earrings- perfect for a sundress and this sunny weather!
Sophia is so quick to respond and everything came so quickly. My friend absolutely loved these earrings!!! Thank you for everything!
They're pretty cute. It's a little hard to put on so it might take a couple of tries. Shipping was very fast.