SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
6-18 Business days |
Canada, Europe |
6-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
so freaking pretty! I got matching ones for me n my mom and we both love them <3 I have tiny hands, but the rings are adjustable so they still fit! definitely worth it; they’re even nicer in person and I’ve gotten a lot of compliments :’)
The vendor was really sweet! It arrived on time and I really like it, the only small downside is that it has a small stripe on the back of the jewel, but you can’t really see it unless on a certain angle, so its more than fine, overall it’s very very pretty, would recommend it
Beautiful rings came a little later than expected but were still very much worth the wait!!! <3
This ring is super pretty, and I love that it’s size is adjustable, so you can wear it on any finger!
the prettiest little thing and they sparkle so nicely!
This ring is so pretty and i’ve gotten so many compliments about it and the quality is great!!
Very beautiful, and the adjustments on the rings worked perfectly
These rings are of great quality and so pretty.
I love everything I got! Great quality and the seller is very nice.
Is fine
Good quality product I didn't delay anything to arrive I was spectacular… 100% recommended
Very good product, well packaged, meets description arrived in 24 days in Mexico Veracruz, I recommend
Very nice ring, went to Moscow very quickly. Thank you!
The ring is very beautiful. Peter's been going long enough. There is a small defect in 3 photos can be seen, but it does not catch the eye
Beautiful beautiful, it's really beautiful, it came a lot faster than other products I 've bought, I'll buy again
The goods received after 19 days, to the RB. The appearance is very neat and looks nice I did not find any defects. Very happy with the purchase❤
The rings arrived well, the shipment was fast, the only drawback is that some are not adjustable, but they are very pretty
The ring and arrived in 1 week and year no defect c super.
Adjustable and super pretty rings that can also go to my 10 year old daughter
Very cool ring, it reached Moscow in 2 weeks, it was packed well, everything is whole, I'm happy!
I fell in love with this ring. Packed was good
Great Ring! Delivery pleased-3 weeks to Belarus. tracked.(03.03.-22.03) packed well. Let's see how it will be worn.
It's beautiful, equal to the photo, comfortable and adjustable, I got very fast to Chile, it only took 18 days
Ring came for 2 types Duge garne (!!!!!!!), all the fireplace on the city, packed with good.
The ring looks the same in the photos, and is really pretty! Communication with the store was also great!
Beautiful! The same as shown in the images. The design is very cool and elegant, with the pendant detail is luxury. Very happy, perfect for a little present. I wish it would last and not change color, it would be a shame. He arrived in less than 15 days in Spain. Very good value. It is certainly recommended.
So cute, good quality compared to other rings on here
very cute!
Great quality. Beautiful ring. Totally recommendable. Very good communication with the store, who extended the protection time.