SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, I am absolutely in LOVE with this ring!! I keep looking down at my hand and so happy with it
Ordered two of these to use as engagement rings :) they're so beautiful and everything I could have hoped for! I would absolutely order again!
Beautiful ring! I purchased it to use as a temporary wedding band during the later months of my pregnancy. I’m normally a size 8 and was able to adjust this comfortably to fit my larger pregnancy size. My only complaint is the jewels on the sides once expanded are a bit scratchy against my other fingers, but not so much so that it’s unwearable, just something that needs getting used to. I fully anticipate wearing this on my other hand post-pregnancy as well!
Top arrived fast like
Came super fast. Fits comfortably and is easy to adjust. For size, I wear a size 8 ring. The sparkle is super pretty. Great ring, super happy I got it!
Perfect for what I was looking for! My fingers swell throughout the day so I wanted another option for my wedding band that would expand with my fat fingers ha. Works great for that!
I really like this ring. Because it was cheap I assumed the ring would be flimsy and break easily. But it is so sturdy, I just love it and how it feels like it will last.
The ring is very pretty and came in quite fast so I'm super satisfied :)
it delivered so fast and it looks so good! I’ve already gotten so many compliments!
I love it! It's very pretty and was shipped fast. I do wish it was a little bigger (circumference) even though it's adjustable. Recommend :)
Love the fact that it’s adjustable so it hugs my skinny fingers nicely. This is my favorite out of the 4 rings I got. Sparkly and elegant. The color silver looks beautiful <3
Beautiful Ring! This type of ring is adjusted easily to make it fit great. The packaging was perfect, actually better than perfect😊 Besides normal bubble wrap, it was in a cute little container. I Definitely will shop here again. Thanks!
Sparkly, pretty, and adjustable. Also makes me feel like a Roman consul who may or may not be betrayed and stabbed to death in the next few days.
I love it and how I can adjust the size. my and my BSF got matching ones and they are just so beautiful!
Love this ring so much! In the sun it has a beautiful sparkle.
I had multiple items in this order and I absolutely love ALL of them. Absolutely gorgeous, great quality, and much more beautiful than photographed. The items arrived in a very timely manner. In fact, arrived faster than anticipated. Love it! Will definitely be making more orders in the future.
The ring is easily worth the price, it is a lovely piece of jewelry that garners a fair amount of compliments whenever I wear it!
Just as pictured! A bit small, but still cute nonetheless :) The first package seemed to of gotten lost in the mail and the seller was so so sweet and kind when this was brought up and we came up with something right away! Definitely recommend :)
the ring is beautiful and was worth the wait (I live in Finland so shipping took almost a month). The ring is easily adjustable to the right size! ❤️
My mom had found similar rings at a small shop years ago and had been kicking ourselves ever since for not buying them! I knew I had to grab a pair for her birthday (as our matching mother-daughter rings 🥰) and what better place to buy than a small business! Thank you SO much for these beautiful pieces of art, they’re so lightweight which is perfect for those who aren’t used to wearing rings! And they shine even brighter in person than they do in pictures ✨ will definitely be buying more in the future!
Love this ring! Got it in silver and it's so pretty. Arrived nicely packaged and on time, fits perfect. Definitely going to buy more from this seller!
It’s so beautiful! Love it with my ring!
It came unbelievably fast! Along with a super sweet and personal note, don’t let the price fool you! I was originally going to use this as a temporary wedding ring since I lost my original one, but I am fully planning on keeping this on! It came in a tiny container and boy, it just sparkled as soon as I took it out. Absolutely stunning. Great customer service, great product. Thank you!
It’s so pretty! My partner loved it, it is her placeholder ring until her proper engagement ring arrives and we couldn’t be happier with it! Especially beautiful for the price. Tempted to get one for me!
Absolutely INCREDIBLE rings! Very lightweight (which I love, I’m not a ring wearer because I don’t like the feeling of it on my hands, but this feels like you’re not wearing anything!) and it shines even more in person than it does in the picture! I got it for my mom as her birthday present and she loved it! Thank you ❤️
I have had this ring for several months now. I love it! Get a lot of compliments. Update- most of the rose gold has rubbed off to just white gold now but still love it. Just be aware that could happen.
It came in really small packaging, and the rings were just adorable! They are adjustable which is great, but are also very reflective/shiny, which was unexpected. I love them (I got 2), so I’m just hoping they last a long time. :)
Love my new ring it’s perfect since it’s adjustable while I continue to get bigger while pregnant.
So pretty! I got the silver one for my best friend and I to match and they are sparkly and exactly as pictured!