SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
6-18 Business days |
Canada, Europe |
6-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
These earrings are gorgeous! Very light & not heavy on the ears. Super fast shipping — I swear I ordered these 3 days ago and they’re already here! The metal is kind of cheap and I’m not sure they would hold up over a long period of time but they will be perfect for my moon/stars wedding. Plus for the price .. these are a steal! They are so sparkly and unique! 10/10 would recommend and 10/10 would buy again! Oh & they came in a plastic box to keep safe during shipping! Thank you!!
Absolutely stunning - exactly what I was looking for, and even more gorgeous in person than they were in the pictures!
i bought these for prom! loved them!
💯 ✨ recomended
Looks so sparkly in person! I love my new earrings, definitely recommend them!
I bought these for my wedding and although shipping took a little longer than expected these earrings complimented my dress and brought everything together perfectly! I am absolutely obsessed! I just wish I had more occasions to wear them!
Seriously soo pretty!!! The quality of these look so good!!!
Love these earrings so much! They are probably my favorite pair I own now. They came in so quickly, too!
I put this in her Easter basket and it sure surprised her! It's lovely!
wunderschöne Ohrhänger, sicher verpackt. Händler auf jeden Fall sehr empfehlenswert 😊
So amazing, and perfect, fast shipping and they are super sparkly too. Can't wait to use them at our wedding, thank you.
Really cute earrings! I have gauges that have since shrunk after many years of not wearing any plugs.. and these fit well and covered my tiny holes really well. I did have to swap out the backing for the wide & round ones, but overall they’re perfect :D
Gorgeous and delicate. Bought a pair for a friend and I loved them so much so I got my own. Fast shipping too. I recommend!
Beautiful! Shiny and dazzling!
I love these earrings! They are lightweight and the material doesn’t irritate my sensitive skin.
These came really well packaged so they wouldn't be damaged and they feel well made and are super cute, would def order from here again, love them!
Nicer than expected very pretty!! I love them
My first time shop with Dagiba, but the second time purchased this style of earrings (last time was an indifferent store, but gems came out, you could see the gaps from gems and earrings themselves). The quality of Dagiba is incredible. I didn’t notice the same style of earrings from the different shops could be that different until I could compare them. Dagiba even has a lower price (others with about 29+ without shipping). I have not expected such a good quality earring at this price. The gems are much shinier, the edge of the earrings was cut clearer, unlike the earrings from other shops, very nice quality! You will never regret a purchase from Dagiba.
Dagiba was very responsive and able to address all concerns that I had regarding shipping and delivery. The earrings came in perfect condition and the quality is great, would definitely purchase from this shop again!
a fun addition to my other celestial jewelry - goes great with pre-bridal events and with denim!
I ordered these as a Christmas gift for my mom. I was able to inspect them upon arrival and they're gorgeous and appear very sturdy. I know she's going to love them!
These earrings are absolutely stunning! They are so beautiful and go perfect with any outfit!
Beautiful! So well made. I absolutely love them!
I bought these for my wedding this Halloween, I am in love!
Love these so much and can't wait to wear them! They shipped super fast as well!
Beautiful. So perfect for our celestial wedding. Shipped very quickly!
So beautiful. I’m glad I made this purchase.
Beautiful!! Same as the Picture!! Personal attention and excellent! super recommended !! Hermosos los aretes!! Y la atención de la vendedora! ⭐️⭐️⭐️⭐️⭐️
These earrings are so pretty! I’m very happy with my purchase! The package arrived very quickly too.
These are so beautiful in person! I can’t wait to wear them for my wedding ❤️
So sparkly and pretty! I appreciate the alternative backings that were also provided to make them more comfortable to wear. A little heavy on the ear lobe, but if you’re used to wearing earrings (unlike me) it shouldn’t be a problem.
They are even cuter in person!! Highly recommend them.
Gorgeous! Great quality. When I wear them I get compliments left and right. I would definitely buy again.
Gorgeous! Great quality. When I wear them I get compliments left and right. I would definitely buy again.
So stunning and gorgeous. My daughter loved them!
Absolutely loved them, so much prettier in person!
Absolutely gorgeous earrings, will order again soon! Thank you so much!
I never review, but I just wanted to say I love them so much, I've been wearing them a lot lately because they go with everything
These earrings are absolutely stunning!