SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super cute earrings I wore for my wedding day :)
The jewelry is so pretty, and shipping was really quick. Highly recommend!
These earrings were absolutely beautiful!!! Went perfectly with my bridesmaid dress! The best part is it shipped SUPER fast. Love them!
These earrings are adorable they match a necklace I have perfectly. I wrote a review before it wasn’t that great. After speaking with her she was more than gracious and went over and beyond to help me with my order! Now how many small businesses will do that?!? I will order from her again. She has very beautiful jewelry!
These are absolutely beautiful and arrived quickly!
Beautiful and wearing Noticeable as positive comments received. I really don’t have time for texts etc now. Must get ready for church My fav time of week since I do rarely miss it. Now friend will pick me up along with a red walker. I must use it.
Hübsch anzusehen. Leider im Gebrauch sehr unstabil , verbiegt sich Für mich nicht empfehlenswert. Leider
Bought 3 different pairs of earrings, and they are all dainty and beautiful. Small, fine details and great quality! Seller is very quick to respond, and they have great customer service. HIGHLY recommend this shop.
High quality doesn't have those horrible butterfly backs (ㅅ´ ˘ `)♡
Bought it as a mother's day gift and she loved it! Appears just as expected and the earring isn't too big. Thank you!
Really beautiful pieces! These earrings are gorgeous, and they make for a very nice gift. Very excellent work done on them, and very much appreciated.
They are so perfect ❤️❤️❤️❤️
Came in great condition and super cute
Absolutely adorable! Fast shipping and great packaging too!
These silver flower earrings are adorable. Very detailed and intricate design.Love it!!!!!!
Omg, they’re so cute! I love to wear them all the time and I get compliments for them! We Will be purchasing more from this shop
Beautiful piece exactly like the picture!
Beautiful earrings! They came packaged in an adorable Halloween baggie too with a cute thank you note. I love them! 💜
Even cuter in person!! These were purchased as a gift for my baby sister who will be my flower girl!
I just received the silver pair and they are the daintiest and sweetest earrings. They are well made and just I love them so much! I'm buying a couple more pairs today.
The perfect size, not too big or too small. Also, love the dangle detail!
Gorgeous earrings! When I first saw these I knew I had to have them. They're gorgeous and they got here so fast
Loved these earrings. They are the cutest and my daughters get compliments on them all the time.
Extremely beautiful and arrived very quickly! I will definitely buy from this artist again! <3
Wow, these earrings are so adorable and cute. I bought the earrings for my daughter's birthday and she loves them. Thank you so much.
Perfect for my daughter's First Communion.
Good quality and so beautiful!
So cute I had to get 2 kinds! Thank you! =D
absolutely adorable earrings and the wonderful packaging.
Really beautiful and they look great when I put them on! The only con would be that the backs bend a little too easily, so you have to be careful when you put them on, but you can easily straighten them again.
Fast shipping and the earrings were both beautiful and comfortable.
I get so many compliments each time I wear these. They are gorgeous and I love them so much I even wear them for everyday use.
arrived a couple days early for me. great quality, I have sensitive skin and have worn these for two days and haven't had a reaction 👍
These are my absolute favorite lobe earrings - I broke the ones my husband got me as a gift last year, and had to ask where he got them so I could replace them.
Very pretty !
The earrings are super cute! I can’t wait to wear them in my wedding! The packaging was sturdy and secured