SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sure just wow! Conveniently adjustable. Very shiny, no flaws.. perfect for gifting
Absolutely love the adjustable rings. I now have 5 of them. Waiting for a restock of the infinity band. Love these rings so much that I haven’t been wearing my real diamond and other stones. I especially love them in the summer heat when you feel a little bloated. CNt wait to see future designs.
I ordered two more of these rings with the other cuts and again absolutely beautiful. Love this jewelry so much.
Absoultly adorable
Self-Love Adjustable Chain Ring- 14K White Gold Over Sterling Silver
I got this for myself and it’s absolutely beautiful. I wear it everyday!
Absolutely obsessed with my ring , I get so many compliments when I wear it :)
Beautiful
Absolutely beautiful!! My favorite go to!
I have been wearing my ring very frequently and it is so cute! I absolutely love that I can wear it on any finger I want because it is adjustable and it is honestly really fun to fidget with the dangly part 😂 Overall, absolutely gorgeous, comfortable, and amazing quality!
This ring is so simple yet strikingly beautiful! I love it so much! It does take a little getting used to, like how to tighten and everything but then it’s like second nature. I absolutely adore my new ring and it helps so much with the pregnancy swelling.
I love the adjustable rings I purchased exactly how they have them on there website even better in person ☺️ Good customer service when I wanted to change one of my rings they were so helpful thank you!
I love how itty bitty and cute they are. I got 2 of them. So easy to put on and they are perfect size!
I wanted to get into rings but I wasn’t sure my ring size so I got this ring which is adjustable and it’s so gorgeous and I just I’m obsessed
Beautiful ring
Self-Love Adjustable Chain Ring- 14K White Gold Over Sterling Silver
I LOVE this ring so much that I ordered three more (different ones). I wear it everyday and it’s gorgeous. If you are feeling bloated you can loosen it. I prefer this ring over my real diamond rings. Seriously!!
I love my ring! So many compliments. It is the perfect minimal piece but still makes a statement
I absolutely Love It Same As The picture
Very cute and dainty ring. And awesome shipping time