We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 6-18 Business days |
| Canada, Europe | 6-18 Business days |
| Australia, New Zealand | 8-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Flower box with a little surprise. I purchased this give to my bridesmaids as token of my appreciation.
I loved everything about this product and so did the people I gifted them to.
This is one of the cutest gifts I’ve been gifted! The rose is real, the necklace is so pretty and girly. Worn it in pools and showers with it, hasn’t discolored. 🥰
This is a cute gift. My 9:year old gave it to her 27 year old cousin who loved it! The box is cute and really needed no wrapping and the necklace is pretty.
Preserved Red Rose Heart Necklace Flippable Gifting for occasions Clear top glass
I don’t understand how these things work. But it is amazing because the rose will last for a year and still look new so how do they do that it’s a real rose. This is third rose I have bought. Amazing.
This item is extremely nice. It is packaged beautifully. It looks a lot more expensive than it actually is. A wonderful gift.
Beautiful color roses with beautiful necklaces. Good price and great quality!
My wife loves it. It’s a gift for any occasion, literally. Value of the price with quality it’s a great gift. Very stylish wear it anywhere.
My daughter loves her necklace. The craftsmanship is beautiful. Well worth the money.
It was a very nice gift to give
I loved the sturdiness of the pendent and the chain. The colors are stunning. This was a gift and I've had so many complements. I love it.
Wife loved it.
I love my necklace that kids got me, so we ordered one for my mother in law ,she loves it too.
Amazing
The color is radiant, mom is in love with the flower more then the necklace itself. She loves both. She said the necklace is pretty but she is in aww of the flower.
LOVE IT
I got this for my mom and grandma and they fell in love with it! Very unique and beautiful!
Beautiful & elegant all together.