SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
First, it came fast, in a small round clear container, and well wrapped. It looks exactly as pictured and after a couple hrs of wear I checked my finger for Mark's an it didnt leave any. Very nicely made!
My son is 6 years old and said that he HAD TO get his friend a ring for her birthday be cause he loves her. It was so adorable that I had to make it happen. She loved it so much that she took it around and made sure to show everyone at the birthday party. He was so happy that he made her day amazing!
I have several mood rings. Love them all, but this is the 1st with sparkles in it. Extra love!
Wonderful gift! I bought three of these mood rings for Christmas gifts for ages 8, 9 and 17 year olds. Great quality and perfect for gift giving. Each one arrived in a nice ring container. Not cheep looking, but very nice! Although some people posted reviews upset about not getting a color chart, the kids seem to all know the color definitions already and if not, they can Google. I would definitely buy these rings again for the Quality and presentation of gift giving, over a cheep mood ring that arrives in cardboard with a color chart. 😉
The ring was cute. My granddaughter said she wished it had something explaining what the colors mean.
I ordered two. My daughter and I love them. They are super cute and well made.
Fits my finger great!
My daughter wanted a mood ring because her brother has one. It's hard to find one that fits a toddler so we ended up buying this one. I love that it's adjustable so she can wear it. She loves the heart on it and that it changes color like her brother's does. One person found this helpful
They were great!
It's gorgeous, I bought for my younger sister.😍💖
Love these Mood Rings that I ordered! was looking for Stainless Steel ones. I can wear different designs every week and they go with my Outfits.They are perfect for Adults to. They seem like they are very well made and I'm very pleased with them. If others Mood Rings don't work its probably because they went swimming with them or took a Shower without taking them off. Water ruins Mood rings!
I LOVE these rings! I’m having a Disco themed birthday party in a few months and I’m making gift bags for the guests. These are PERFECT! They are sturdy and beautiful. I can’t stop putting them on and watching them change color. Not sure why others are complaint. Will be buying more.
My daughter loves it.
We loved them and they came on time.
These are so cute and adjustable. I was surprised by how good of a quality they are for the price.
Got them for my ladies for Halloween 2022 bebe 🎃 Still wearing mine everywhere
My son loves this little ring...it's exactly what he wanted
Everyone loves these rings!! I resale
I love it but I heard that some people said that the ring did not last long .Also I am ok without the chart . But I still love it!
These mood ring are Great perfect for a little girls great party favors they are great quality except.
Got it for my daughter. She likes how her ring changes color. It changes faster and more frequently than expected. I know it's all dependent on temperature and all that but I was expecting a very slow, gradual change. Like, look at it and it's pink. Look at it 10 minutes later and it's purple, etc. But this changes pretty quickly.
A ring from the past. It works great. Fits 10 year old girl perfectly.