SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got these as a birthday gift for my friend and he absolutely loved them! From my friend: "Do you know what it feels like to open up a small package and find fake popcorn clip-on earrings inside! Glorious, it feels glorious! Just got back and I think look stunning in them! "
The one thing I love the most about your earrings are the sizes. Often times I’ll purchase earrings similar to these from other shops and they always appear much larger in the photos, then what arrives is something much tinier than I expected and not worth the price. However, your earrings are always the perfect size and are large enough for people to actually notice them out in public! I got lots of compliments on these and they are so comfortable <3 thank you for all of your creations, I hope to see more like these Xx I’m tempted to buy every single thing in your shop lol!
Second time ordering from this shop and I’m still obsessed!!! They ship SO fast, the quality is great, and they also include little extras like a scunchie which is so nice! Love love love these!!!! Look how cute :)
Very cute earrings. Definitely one of my fav pairs.
Super cute and fast delivery. I'm sure I will definitely be back.
Absolutely perfect I love these so much
Look at these incredibly darling little buckets of popcorn. I do believe they are making me hungry. Exactly what I was looking for and never thought I would fine. They are perfect! Shipped and arrived quickly.
They are an awesome addition to my collection and they came so quickly!
I love fun, quirky earrings and these are perfect.
they are soooo cute !!! i am obsessed ♡ the seller was really nice too ! thank you ♡
They're really cute, and the seller even gave me starburst in the package! AND they were both strawberry, the best flavor. Thanks!
Super fun earrings to wear at my movie theatre job! I get so many compliments! Thank you!
I work at a movie theater and I’m so excited to wear these to work!
So creative! My daughter loves popcorn... This will be a perfect gift! Love it!!!
Been on the search for popcorn earrings and these are perfect!!! Love the size and theyre not too heavy!!
These are so awesome! The quality of them is great, and I appreciate the added scrunchie 😃 Thank you!
Really nice little earrings! I thought they'd be less quality for the price but they're very solid!