SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
6-18 Business days |
Canada, Europe |
6-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
um ótimo produto recomendo comprar
achei que ia demorar mais, mas me enganei. o produto é lindo, mas pelo preço vale a pena. é bem frágil e pode ter chance de enferrujar, mas vou passar uma base transparente e seja oq deus quiser.
Very beautiful earrings, am super satisfied. Arrived in 15 days.
Perfect, I ameii this earring! Same as the photo!
I'm satisfied! One of the prettiest earrings in my collection. Well worth the money ;)
Bought a few earrings and this is the most beautiful
So adorable and pretty. I love the way it shines!
Beautiful
Very cute, carefully packaged and fast shipping! 100% recommend store! Thank you
Pretty, thanks!
very cute! love them
super cute!! thank you :)
It was very cute, the earring are sturdy and goes well with every outfit I’ve worn it with <3
So pretty!!! They are so small and delicate, I love them. Big heart for this pair arrived very quickly in addition to that. Conform to the photo, I recommend.
Very cute earrings in Korean style. I'm reminded of anime seylormoon. The single, pink stones in the process of operation were damaged, apparently made of plastic is not the best quality. But they are cute, if you do not look after them, then everything is fine.
It’s so cut just like the pic buy it you won’t regret trut meee, the material is good and the color is on point It’s so cut just like the pic buy it you won’t regret trut meee, the material is good and the color is on point
it’s exactly like the picture !!!!
It is lebated and not well appreciated the design but it is by my ear more than anything
Love it! So cute and tiny and I love it!
Very cute! I was hyped to get them and I’ve been wearing them around any chance I get! Looks like the pictures and everything. Really happy with my purchase!
Dainty and beautiful. Great way to show off my Sailor Moon fandom.
bought 18 june. received 22 july. excellent condition, perfectly satisfied, they look amazing!!
so cute and looks exactly like what it looks.I LOVE IT SUPER CUTEE
1000% like the picture! sooo pretty <3<3 cute rose gold color
These earrings are GORGEOUS, they’re so delicate and well designed, they feel like a mix between Sailor Moon and Vivienne Westwood styles and they’re super comfortable. I have very sensitive skin but have worn these for like 12 hours with no problems or soreness at all. I’m delighted, thank you so much!
The earrings are really pretty and arrived in cute packaging. The tracking was really good too. Happy with my purchase!
These are so, so so cute! I bought them for my sister's 30th birthday (she loves Sailor Moon). I took off one star because the pink stone was quite a bit darker on one side than the other. I also took off one star because I was not a huge fan of the packaging (the earrings were loose inside a super small plastic case).
The quality is great, I love the style and everything about it in general! Owner is super nice, professional, understanding!! Everything exceeded my expectations and I will definitely purchase more items in the future!!! 100% recommend!! :) <3
Super mignon !
These earrings are super cute! One thing about them is the red hearts in the picture are actually pink.
This earrings are so cute and dainty, I love them. The customer service for this shop is also amazing. They respond so fast and were super helpful. I’ll definitely buy from them again!
Beautiful, elegant, and versatile! A little hint of sailor moon to brighten my day
These earrings are gorgeous!! I absolutely love them!!:))
ordered 3 march, arrived 16 march items came in perfect condition, though it's more pale pink than shown definitely recommend, thank you!
Very nice quality earrings! Shipped really quickly too. I've worn them a few times and have already gotten a bunch of compliments.