SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
|| 6-18 Business days
||6-18 Business days
|Australia, New Zealand
||8-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality. Item is as described! I love that it's adjustable and it's so beautiful I will definitely be making another purchase from this seller! ❤️
Its really nice, and good.
This is the cutest cuff ever it fits perfectly and I really want the other side of my nose pierced so it’s perfect for now and it’s a super inexpensive and amazing quality I'm super happy with it and I will be ordering again!
They nose cuff is very cute, I think it’s just adjusting it to fit comfortably on the nose without sliding off. Other than that it’s so cute.
Good and very realistic and high quality ❤️
Shipping was fast good quality:)
Exactly as described! I have a small nose so the clips would fall off but I tightened them down a bit to fit my nose. Other than that they are very cute and stylish! Would definitely order again!
Super cute, looks exactly the way it did in the photo, and shipped the very same day I ordered it!!!
Súper cute! perfect fit not too big. Great quality. Quick shipping
Gorgeous. I bought it because I wanted to see what I would look like with a nose ring. And now I think I want one. ❤️
So pretty! I love it!
Great product love it would buy again
Cute rings for a great low price, will be shopping again
A bit bigger than I had realized but a great product, very cute
Beautiful pieces, nicely packaged. These cuffs are good quality. I would recommend it.
good quality and good shipping. although, the nose ring was a little bulky and awkward looking.
Absolutely beautiful and the price and shipping was great! Would recommend seller and this
Received this first out of a large order. Excellent product. Fell in love with it the first time I put it on. It is my go to ring when I want a subtle pizzaz. Would buy again.
I love it❤️. It definitely met my expectations. Thank you so much 😊
super cute, great prize and adjustable to different sizes
love this on me
Cute fake nose ring! Love it!
Everything came packaged perfectly! loved will be shopping again
So nice so nice!