SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
6-18 Business days |
Canada, Europe |
6-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I got this for my Mother In Law and I know she's going to love it like mine!
My granddaughters love this ring. they had so much fun trying to figure out what the color meant. I love how sturdy it feels and the stone is set well. I am sure I will have to buy more. Thanks Dagiba
I love this ring, it’s even prettier in person.
got 2 one for myself and my daughter we both love them and they do work changes with your mood just hard to remember what color means what lol just screenshot the chart and you are good nice quality I just take it off when I wash hands never know it may tarnish since the price was so low but still nice quality happy with purchase
Constantly changes colors! I like it! Thanks
love it very pretty I bought 2 ,really cool rings,highly recommend See more
Just what I wanted. Dainty and fits perfectly. Got here quickly and just as shown.
she loved the ring ❤️
Put it on as soon as I opened the box! Absolutely love it and it fits perfect!
Love her shop always! Pretty
Love it. Very pretty. For me ,it's almost always purple or blue.
nice looking and the colors with your mood are nice
I love it so much, it’s gorgeous and works amazingly as a mood ring!!! Probably the best mood ring I’ve ever owned. :)
Beautiful ring! Looks very dainty on the finger and very well made. The colors are really vibrant. Im very happy with the ring!
Beautiful! Literally the loveliest mood ring I have ever owned. I get tons of compliments on it.
Such a beautiful mood ring and received great response/customer service with a concern I had.
I have bought 2 rings and I love them and get a lot of compliments
I didn't think it would be so pretty but, it sure is. The stone changes colors frequently. If you want a moon stone that looks quality, then this is the one.
This ring is so pretty I like the design and I like the way the stone changes color
I got my ring and it is beautiful!
I absolutely love this ring. I unfortunately was not thinking and washed dishes with it on and killed the stone in the first one I bought. Still kept it because it is still very beautiful....but had to buy a second one because I love it so much. Will try to remember to take ring off when washing hands and doing dishes.
The ring is beautiful and my daughter loves it! It looks much more expensive than it was.
Love this ring! It is so pretty
Beautiful ring! Exactly as described 💖
A very cute ring! It fits correctly and the shop owner is very sweet!