SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
|| 6-18 Business days
||6-18 Business days
|Australia, New Zealand
||8-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love these earrings! They arrived well-packaged and look amazing.
Beautiful! I love the uniqueness of the earrings!!
ordered these and they arrived in just 3 days so I love how fast shipping was and I also love that these earrings were available in hypoallergenic metal. Beautiful earrings!
Beautiful! Exactly what I expected. The only issue is the backs of the earrings don’t stay on well. I lost one earring and both fell off multiple times. I was dancing, but I was still disappointed since they’re really pretty and it was part of my wedding.
Such a fun pair of earrings! I needed something for a wedding I’m standing up in, so I needed it to look fancy, but it also needed to be able to wear it again in real life (which is not fancy). This was it! And it shipped crazy fast!
magnificent. Work all in finesse and a fairly fast shipment. I chose the silver ones and frankly they are sober and classy. Great gift idea😍
Gorgeous look! Arrived quickly and the packaging is as beautiful as the product!
These earrings are super glittery and bright, and a lot smaller than I expected nevertheless they are beautiful!
Absolutely stunning. I was afraid they were going to be too big and heavy. But, they are a perfect size. Oh, let me not forget to mention how much they sparkle...✨✨✨
I’m blown away at how gorgeous these earrings are!! I purchased the silver version. All morning I got compliments on how cute they are! I highly recommend purchasing a pair in either the gold or silver!! They are so light weight, you can’t even tell you’re wearing any at all!!
LOVE THEM. The wrapping was awesome. Fast Shipping. Thank you
The earrings I got were all so cute and comfortable. I always get compliments on them and they’re comfortable to wear. I would recommend it!
OMG! These earrings are amazing. They are so beautiful and feel magical.
These earrings are a perfect size, arrived quickly, and look beautiful!
Very beautiful and classy looking! It arrived pretty quickly as well. Highly recommend ❤️
I meant to post this review earlier but yes this was very nice! It came very fast! Worth the purchase! :)
I love these earrings. Absolutely gorgeous and I will definitely be buying from this shop again.
Beautiful!! Absolutely love them - bought 3 different pairs as didn't know which were best for the wedding. May have to have earring changes instead of dress changes!!!
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Got these for my daughter for my wedding. Perfect for her style and dress. So cute and nice
These are so beautiful!!! I love them!
these are my absolute favorite. I feel so mystical and beautiful when I wear them!
I absolutely love these earrings!! There exactly as beautiful as the picture. Didn’t take any time to get here i just love them.
Beautiful, as in the pictures!
Beautiful earrings! Unique and Perfect for me 🥰
Quick shipping! Ordered them for my wedding. So pretty 😍
they are adorable! Just like picture, and beautifully wrapped.
Love these earrings!! They’re so beautiful!