SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I can fit several different earrings, bracelets and most importantly my favorite necklaces. The snaps and pouches keep everything organized and I don’t spend a second on detangling my favorite pieces!
Perfect! I’m leaving for Jamaica in a month and wanted a jewelry bag to take along. I was looking for one with a lot of space but not too big or bulky, plus I wanted it to be cute! I’m so pleased with this purchase. It’s a great size and offers a lot of space for all kinds of jewelry with a great price.
This is the best travel jewelry case I’ve ever used! And I’ve tried a lot 😂. Outer shell is strong and durable. Magnetic lock is also strong. Loved the tiered layers! Wish they made one with more tiers to separate items even more. A must buy for people who travel!
My absolute favorite travel jewelry organizer. I received one as an engagement gift a few years ago and now get it for all my newly engaged friends!
Buy this! Traveling with jewelry I used to lose an earring or my necklaces were tangled but this has made it all work. Places for necklaces, earrings, bracelets, and zipper pocket for rings!
This is the perfect size for a week's vacation. I bought two of them. I usually travel with more earrings than rings, so I found that I could take the ring holder out and replace it with the earring section from the second earring holder. Nice product!
This is a unique design and feels expensive. The leather is soft and it is put together well. Nice colors. Great gift.
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Surprisingly holds a lot of jewelry while not taking up much space in luggage. 10/10 would recommend
I bought to take on vacation and it is a great little holder for all my jewelry. Normally I would put everything in one back together and it would take about twenty minutes to untangle necklaces so this is great to keep everything together but separated!
I travel a lot and was looking for a jewelery roll that wasn’t massive but could fit a decent amount of jewelery of different types. This one is perfect for me. It holds a ton of rings and bracelets. I don’t change out my necklaces too much so that’s not a huge priority for me, but if that’s important then I could see how this wouldn’t be ideal - especially for long necklaces. Otherwise, I highly recdomend it. The material is soft the color is beautiful and light. Looks and feels way more expensive than it is.
This is perfect for me: 3 necklaces, ring holder, 5 pairs of earring stud holders, and a pouch section for larger pieces. Not really for statement necklaces. I suggest you get a different travel case. I love this one. So pretty. I've used it at least once and my chains did not tangle & break. So I am happy. Stylish and works well. Totally worth it. I may buy a larger size in the same style but this one definitely statisfys my needs.