SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
6-18 Business days |
Canada, Europe |
6-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
OH MY GOD. (Hand sanny for size scale) i have been wanting these for so long, they are SO cute and light weight!
I loveeee them so much. Really fast with ordering and shipping, and came to my home not long after I purchased it. Would definitely recommend
these are SO cute!!! they are a teensy bit heavy, so if you have sensitive ears, maybe be careful. but they are such lovely statement pieces im so excited to wear these!!! thank you so much :)
So cool. I really like them! The ring was a little lose so I had to close it a bit more but it wasn’t a problem at all. They were amazing and I love it.
I love these. This is the first item on Etsy that I was inspired to immediately turn around and purchase again for someone else as a gift.
These earrings are so much fun, and I love that they came with stickers! So sweet. Thank you 😊.
i ordered this for my friend's birthday and it came just in time! it was perfect quality and looked exactly like what was in the photo. would definitely recommend buying!
THIS IS AWESOME!! It’s beautiful quality and it shipped fast 10/10 will buy from their store again!
Perfect :)
I love this so much
Love these earrings! They took a while to get to me, but it was a long way to ship so it was completely understandable :)
Cute but the plastic was chipped off in one corner, could totally have been in shipping but still. Loved the little note inside though, very personal!
They are beautiful
PERFECT!!! LOVE IT SO MUCH!!! 😍🥰 💜✨
omg! these are my favorite pairs of earrings now. i ordered these three days ago and they are here! will buy from this shop again:)
they are super cute! loved them
they are lovely but very heavy for my ears.
My best friend is an artist and I thought she would love these for a gift! She absolutely LOVED them! She thought it was SO awesome how it was real paint and a paint brush. She was so excited when I gave them to her! The only reason I gave 3 stars is because she said that they were really heavy.
Really nice earrings! Bit heavy but that was expected 😆 Super cute!
I loved these! They have great quality and are so fashionable!!
this was a gift for a friend's birthday. it was fantastic! I'll agree with other reviews that say they're a bit heavy, but this friend is used to wearing big, heavy earrings so it isn't a big deal. I will definitely keep this shop in mind when shopping for things for myself
Got these for my teenager who LOVES them
very nice quality, exactly as expected!! everything came the way i expected and shipping was fast! thank you!
So cute! Nice packaging and good quality
a little bigger than I expected but very cute!
so cute and as pictured!
The earrings came quickly and just as described.
These are so cute! I love them so much and I can’t wait to give them to my friend for her birthday
Super cute, as seen online! Super quick shipping! It’s a gift, I’m sure she will love it!
Very cute and and surprisingly comfortable for heavier earrings! Came exactly as shown in the pictures and item description. Make sure to read the description first so that you don’t get surprised by the weight, size, or tape — all of this info is stated upfront. That being said, the watercolors do work and definitely make a statement!
loveeee these earrings!! i ordered two pairs of the skateboards and the painting set earrings. the packaging was so cute, it came with stickers, a personalized note/packaging, and an extra set of white gummy bear earrings. so awesome, will definitely order from them again! :)
i love these earrings so much!
these are really awesome! they look just like the pic. they are a little heavy but that's because they are real, miniature water color palettes! so cool!
They are super awesome and la lot lighter than I thought they would be! They came super quick and I’m really happy with them! They also came with a candy cane and some confetti so that’s always a plus! ;)
Epic quality item and care!!
So cute and functional! Can’t wait to weird people out with my on-demand paintset 😌
I absolutely love these. True to the description (I bought the defective option) Mine had a little crack in the plastic. But it was such a great deal and they just make me so happy! They still work completely fine and the watercolors in them are pretty good! Such a great buy and I completely recommend them!
Super cute, they're not super heavy or super big and they're very comfortable!
SUPER CUTE I 100% LOVE THEM I WILL BE SHOPPING HERE AGAIN!!!!
My best friend adored these, thank you! ☺
These earrings are so cute! Shipping was quick and packaged nicely. 10/10
Great earrings, paint quality is what you'd expect but they're still super fun
Came lightning quick and the earrings actually work as a mini paint-palette! Very delightful.
Absolutely adorable I havent stopped wearing them and they look so good!!😍💕 they came in a little scuffed up but I dont mind very much I still adore them and theyre now my favorite earings and they open too which was so cool!!
They were very cute and lightweight (:
I really love them! A little bigger than I imagined (but that's on me because I didn't read the size), but other than that they are amazing and could actually be used to paint! They make me feel like Ms. frizzle!
These are so cute and original! They are well made and arrived very quickly. Thank you!
Super cute, not too heavy
MWAHAHAHHA AMAZING. they’re a lil big but cmon if it’s a statement make it a statement. Not too heavy. Brings so much pazzas to the outfit. So much personality I love it
Great quality and exactly as described!! The earrings are super cute and great for the girls and the gays
prompt shipping, purchased as a gift for my mother and she absolutely loved them, would definitely buy from this seller again
these had my inner childhood screaming because I just remember getting this as a kid and painting inside of my coloring book.
My daughter bought these for a friend - she likes them, but only complaint is that they are bigger than she expected. Great seller and fast shipping.
the quality is really good, a little heavy at first but you get used to it pretty quickly. you can tell a lot of care was put into the packaging as well. love this item and would definitely buy again! 👍
cuter than i could imagine. LOVE them
Much lighter than expected! They definitely work as watercolour, and they’re very cool looking! Thank you!