SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it really depends on the size and shape of your nose. it fit me perfectly, but my best friend has natuarally flared nostrils and an upturned nose and it didnt look as good. it also hurts to take it off or if you wesr it for long amounts of time. other than that, its amazing
i absolutely loooooove my nose cuff! I also got a magnetic septum for my little sister and she loves it. i also got a free bracelet which is adorable 🥺🥺 def ordering from this shop again.
Very nice as the description I arrive super fast in less than 1 month
Cozy and looks pretty cool
just like the photos, only downside is that it is kind of painful. but pretty hurts lolz. i love it
This is my second time ordering from this shop and I love the item!! I don't really like the fit but that's on me because I wanted to try a different size. The hearts are twisted off so I can just attach them to my other one.
I love it! Thank you.
Came fast seeing were it's coming from. I couldn't figure it out at first but when I did it looked really cool it's not big it's a medium size basically perfect
I love the nose ring, I looked a bit small, but it is amazing
The ends are a little hard to remove sometimes to switch from the balls to the spikes and if you wear them for too long they start to hurt because of the magnets but they look amazing and wearing for 3-4 hrs is no problem!!
Nose ring very good. Customer service is very good. Shipping is very good
Super items - very fast delivery. I look forward to. Thank you very much
Super items - very fast delivery. I look forward to. Thank you very much
High quality Fast shipping perfect nose ring thank you so much
Doesn’t rlly fit but I love it
its very cute but maybe a bit small (i got the "medium" size)
Its super cute but kinda hurts after a short while
I have yet to wear it outside, but it looks quality and it doesn't feel too bad when wearing it.
Nose ring is perfect. Thanks
Perfect order. Nose ring very good
Came on time and intact, one of the magnets keep popping out but it’s not Too big an issue. Would buy again!
Awesome! I love it. Use it all the time
Arrived in mint condition! Thank you!