We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 6-18 Business days |
| Canada, Europe | 6-18 Business days |
| Australia, New Zealand | 8-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
This looks great! I've always wanted one of these since I'm too anxious about getting more actual piercings, and this is a great first buy. Shipping was much faster than I expected
Oh my god, these earrings are so pretty! The little star dangling off the moon pulls it all together and matches perfectly with another pair I own✨
The earring was really great and super beautiful! I can’t wait to wear it. The reason I give it a 1 for shipping cause it took longer then I was used to coming to me and it went to California before I told them a about the issue. The customer service was amazing, they fixed and give me a new order and answer questions
Came late, but the seller contacted me about shipping delays to the US. The quality of the earring is really nice and it actually stays on all day and with a mask! A very cute product overall.
I love this piece!! It took a while to ship but it was well worth the wait! It makes me feel so aesthetic when wearing it and now all my friends wish they had one. You will not regret purchasing.
This item is so beautiful and delicate!! I love it! It is perfect and gorgeous!
this earring is so pretty! it’s lightweight and elegant. the design is beautiful! absolutely love it. 🌙✨
So cute!
This earring is gorgeous! Very impressed! I ordered 3 items, and they’re all very quality.
Literally so cute I love it
So so cute! I love it!
Super pretty and came in a cute package. thank you so much!
Very quick shipping. The item was packaged well and looks beautiful
Quality was great and the packaging protected it very well
Amazing earring, super pretty, just like in the picture!