SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
They are all such pretty pieces, especially in real life!!
I don’t have it for long but for now it’s good quality, it’s gorgeous and very aesthetically pleasing. Thw photo has a filter so its even prettier in real life.
Love it！I bought another heart ring to match the Espresso one.
so pretty just like the picture
smaller than I expected but overall really pretty!
fits true to size and absolutely perfect!
I love it! It suits so well with my other rings
I have ordered twice now in one week. This is now officially my one-stop shop for jewelry:)
Really beautiful colors together with the brownish-red and golden, great quality, better than expected! Look of it was exactly what I imagined. I have really small fingers and the smallest size fits my ring finger perfectly!
Is so pretty, planning on getting more (:
The customer service was great to communicate with! Once the order was out of pre-order, the order was shipped quickly.
Really nice it’s a little big on me but I love it!
Love it!
Actually though this brand was a scam because all the reviews sounded too good to be true but they were right! Absolutely love my new rings, they fit my small fingers perfectly (size 5&6) and just look amazing! Only downside is the long shipping but i already expected that so no biggie!
Great ring, love the quality! :)
This is a favorite of mine! So cute and different
Literally, my favorite ring, and it is so aesthetic❤️❤️❤️❤️I wear it every day and it hasn’t turned my finger green at all!!!! Amazing quality!!!! Would def buy again:))))
Love so much really pretty and good quality
Great quality and came really fast in cute packaging as well :)
Super cute, I just wish it came in half sizes. Shipped and delivered quickly which is great
Just received my rings today I’m so in love !!! Let’s talk about to quality, it’s so good and I’m in love with the color 😍😍
I was initially sent the wrong size but, I contacted the team and they responded back asap and we resolved the issue. I got sent a new ring in the right size and I love it!!
a bit smaller than expected but still cute
this ring is great. I love it. the quality is really good and everything is just like i imagined.
I absolutely adore this ring and I’m so happy I purchased it! Will definitely keep coming to this site for everyday jewelry <3
Such a cute statement ring as well as being great quality, it doesn’t leave your finger green! My favorite ring ever
This ring is beautiful. Fits perfect. Super trendy and goes with lots of outfits.
It’s beautiful
I love it!
Absolutely love these!! So bummed I couldn’t get the blue. They don’t itch or irritate when I wear them compared to other rings. Super cute!!!
Sorry for the crusty hands lol it came scratched a little bit it’s not that noticeable. The gold color is also not as vibrant as the smiley face ring
I like this ring very much! took quite a long to arrive, but it’s clearly worth it!
although shipping took almost a month I am happy with the results. Size 6 fit perfectly and it looks so good!
literally perfect, the size perfect too!
Absolutely love it so so cute!!
I love it!! I’ve received so many compliments wearing this ring and it's really pretty and when I wore it didn't turn my finger green, only thing is that I choose a size 9 and it’s a little bit loose but I still wear it! Be careful sizing 💘
Absolutely love it!
The quality is great! Amazing and cute packaging!
I Love it !! “Espresso Ring” “Brewing Love Ring” “All smiles Ring”
The colors are soo pretty!!