SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So so cute! I love it! Amazing quality for the price.
Such a cute heart ring and I love that it’s sage green too :)
So cute! True to size
I love this ring so much! It is such good quality and it is exactly what I expected. so happy with this ring!!
So adorable!!
Super solid especially for an adjustable ring. the finish looks great
Love love love! So affordable but not cheap!
The quality is exacly what I want when I say I want jewlery and i think this ring fits well with everyone and outfit
Love how it fits and is so comfy
So cute!! Pairs perfect with a plain silver band to stack.
my favorite ring
Such a cute heart ring and I love that it’s sage green too :)
I’m in love with this ring
A new favourite! Quality is great and the colour came out really well. I looked exactly as pictured and fits exactly as it should. Sizing is presice!
I got this ring because a friend had bought it and loved it. It arrived quickly and it looks even better in person!t
It fit good and the color was perfect
Im in love with it. Great Quality everything about it is great
Super pretty ring! I love it so much and the quality is amazing
I love the sage color soo much. Sizing and quality is so perfect. Can be worn with a casual fit or add a few more rings to elevate the look. Love it!!!
LOVE
in love is so cute and perfect for layering
The colors are so pretty it’s so comfortable and just perfect.
I absolutely LOVE this ring. I’ve already gotten so many compliments on it and the sage green/matcha color is current and fashionable for the season :)
It fits amazing, no green residue on your finger, so beautiful on and looks exactly like what it shows on the website 10/10 recommend
It's beautiful. Maybe I should have bought a lesser big size, but I don't care. it's amazing
I've purchased this ring on the 15th of may & received it today on the 26th of may in the Netherlands !! such a lovely ring, i'm totally happy & would very highly recommend getting this one!💚
It fits amazing, no green residue on your finger, so beautiful on and looks exactly like what it shows on the website 10/10 recommend
LOVE THIS RING!! THE COLOR IS GORGEOUS AS IS THE QUALITY. BUY IT NOW!
IM OBSESSED!!!
It is of amazing quality and does not tarnish or turn my finger green! Loved it and would by again
Love the colours of the ring! Looks just like it did online! But I would only buy it again on sale very pricy for just one ring!
Love this ring! The colors are everything!!
So beautiful on and fits perfectly couldn’t have been happier
I love the ring and customer service is great!
fits perfectly!! feels high-end! definitely recommend it! me and my friend got matching rings!!