SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i love the way it feels/looks! now i need outfits to match xD
So beautiful I am absolutely obsessed.
These are beautiful earrings. Had some shipping problems but their customer service was excellent! Can’t wait to wear this beauties out on date night!
So cute and lightweight. I’ve only wore them out once and I got so many compliments. Absolutely in love with them.
Arrived very quickly and is so beautiful. I had a slightly difficult time threading the chain through my ear at first, but once I got it going it was fine. I love the way they look
In love! It's super adjustable to every ear and just beautiful! Everyone had a say about it
These are beautiful earrings. Had some shipping problems but their customer service was excellent! Can’t wait to wear this beauties out on date night!
Absolutely stunning!!! A little hard to pull through but it eventually worked through.
I loved 🥰
These are the most comfortable cuffs and threaders I’ve ever worn. Usually the cuffs irritate and annoy my ear after a while but I can’t even feel these after wearing them for hours. Not to mention that these are the cutest earring ever and the style is exactly as shown.
The earrings came quickly and they were exactly what I wanted!!!
I had bought these but accidentally left them when I went on vacation so I bought another pair and unfortunately one of them broke :/ but they were super helpful at getting me another one! She told me what I needed to do and just had exceptional customer service!! Definitely buying from her again! Absolutely love these!!
Very pretty. My niece will love it. Fast shipping and earrings are undamaged. Very happy with the purchase.
Love it got a lot of complements.
Very pretty I must say :)
Beautiful earrings they finally came in but worth the wait!! Stunning and well made!!
I absolutely love the earrings I got! They are so beautiful! Thank you, Dagiba :)
lovely earrings! Got as a gift for my best friend who is getting married! quick shipping!
Too Beautiful, reliable the store. Thank you very much.
Very nice
I love the earring it’s cute
It was beautiful, exactly what I wanted
Beautiful earrings. I've had so many comments already
Well made and sparkly. I absolutely love the earrings and get compliments on them all the time.
Beautiful earrings and such good material. Arrived quickly and was well packaged. :)
Pretty.
Beautiful! I was worried it might be too big but turns out it's the perfect size, it's super pretty and elegant ♡
Item is as described. Arrived quickly. Earrings are a gift for my daughter for Christmas but I am sure she will love them.
These are so cute and just as expected. I’m definitely going to get another pair!
these are so cute and they fit my style perfectly. the clips are a little funny and you do need to readjust it often but overall a very good piece of jewelry is very nice. has this hit 100 characters yet I don't know but I'll keep typing till I think so lol
A little pricey to me, but honestly 100% worth it. They’re my new favorite earrings! Exactly how the photo looks.
Very comfortable and cute, not heavy and the false helix stays on perfectly
So nice and good quality, so happy to deal with this store
Very nice
It came quickly, looks beautiful, thank you
Thank you very much store!
Just like in the photos! Really cute and sparkles within the light and even fast shipping! Gifted this to my friend and she love it! Planning on ordering again for myself ^^
Beautiful earrings
Great
They are so beautiful!! i love them!! thank you very much. faster shipping than expected which is good. i am glad to have got them!! super amazing, everyone loved them and I will buy more for sure :) nice!!
I have sensitive ears.Thanks god. these are hypoallegenic
Prettier than in the photos and I send very fast. Seller recommended.
Just got a pair so excited lol
They're beautiful, and they came very fast, it took exactly 2 weeks.
Es schön ich hab mir es nicht besser vorgestellt ich empfehle es weiter ihr wird es nucht beruen
eu amei o brinco e muito lindo realmente e perfeito e a entrega foi bem rápida produto de ótima qualidade
They are really beautiful, just like the description and arrived in less than 1 month
Beautiful earrings, in life brighter than in the photo
Perfectly shaped earring
Fast shipping and delivery. Product advertised! Many satisfied! Wife happy!
Well received, corresponds well to the photo, very beautiful, perfect.
es hermsooo brilla lindoo es igualito al de la foto me encanto es la segunda ves que pido a esta pagina y me encanta el pedido sienpre me llegaaen un mes y medio me llego aca a. peru gracias al vendedor que sienpre esta altanto respondiendo cualquier duda
The earrings are so cute! It looks better in person!
GORGEOUS EARRINGS and FAST SHIPPING. Thank you store good quality too. My teenager loved them.
GORGEOUS EARRINGS and FAST SHIPPING. Thank you store good quality too. My teenager loved them.
The most beautiful earrings ever. so nice love it so much
Very cool but very expensive to put
Прикольные сережки,смотрятся очень даже симпатично))))спасибо
Все пришло, очень хорошие качества у серёжек , советую
The goods came very quickly, literally in 15 days, but, unfortunately, was slightly bent. But this is not critical, everything is carefully restored. Thank you for the goods. I did not communicate with the store.
Very beautiful earrings, shine unreal)
It looked exactly like the photo shown and very pretty. It does take a while to try and figure out how to attach the bigger piece onto the ear without it slipping off.
Thanks