SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Better quality than expected! One pair lasted several hours and throughout my daughter’s school dance. She received lots of compliments on them and said they were comfortable to wear. You cannot choose a setting so once you put them on, they flash through a sequence of varying speeds while also changing colors. They were perfect for her “Glow Party” dance and we were very pleased with them.
These earrings look good even when they’re not flashing color. One thing to note, you cannot adjust the rate of flash or the color. I thought they would be distracting, but I didn’t even know they were on! I would buy them again. Great for clubbing or bachelorette party.
These are so amazing people love it
This ear rings are SO MUCH FUN! Will work great as little touch ups of light in you clothing! For night time. Should you wanted to get some attention.
These are so fun! Wore these to a music festival and so many people gave me compliments. If you are traveling in a group it’s easy to find them in a crowd. They flash green and red. And when the battery is low it flashes just red. Only improvement would be to flash more colors. But will definitely buy again!
Purchased these for a concert. I got tons of compliments. They change colors. Very bright. Gave them to some friends. Would definitely repurchase!
My sons and friends definitely going to enjoy them.
my friends and I like a bit of sparkle.
I love these and how each blink is a new color
I love them
Amazing
A GREAT SURPRISE GIFT
Bought these for myself and as a surprise for my nieces and sisters to wear at a few different night time festivities including sea world. Paired them with light up flower head wreaths. So easy to find each other in the nighttime crowds. Comfortable. Only hard thing was initially putting them on as the rod is slightly larger than regular earrings but after we all put them on, we found them to be comfy. Lots of compliments! Look good off too. And great price!
Shine bright. The color changes with every flash. So your ears would have different colors. Worked great for the new year party
Super cute. Loved by all!
Bought these for my girls & myself for Halloween. They’re freakin’ awesome! They are bright & blink through several colors. Easy to put in your ears. The back is where the batteries are. The batteries don’t last very long though. But still perfect for short time use. We will probably buy more as gifts for friends!
The quality exceeded my expectations and she threw in a freebie. She packaged the products well! I will purchase from here again
These earrings are awesome. I had no idea what to expect for the price but they’re great. I got the multi-color so they flash between all of them...fast and then slow.
Incredible quality, exactly like the picture shows! Can’t wait to wear these to the parks! The customer service was impeccable and quick shipping! Will definitely order again! ❤️
Really cool earrings
I just received these earrings today and I’m actually wearing them at this moment. They are very nice and extremely lite. They look great in my ears. Thanks so much for the quick shipping. I’m going to wear these earrings often.
These earrings were exactly as described and got here earlier than expected! Very happy with them. I would describe the color as a warm yellow, very close to the photo. I love that the seller included in the package instructions for replacing the batteries!! The seller was also very helpful and answered questions I had quickly. Thank you so much!