SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I gifted this to my one of my nieces who is obsessed with this color and needed to transition to a “big girl” jewelry box. She absolutely loved it. It’s a perfect size with lots of compartments for every piece of jewelry. It’s sturdy yet light, so she can easily move it around her room as she pleases.
This is the cutest jewelry box. It’s stylish, well crafted and looks amazing in my bedroom. It’s a statement piece that elevates your decor and adds an element of class to your bedroom.
Gave this for a birthday gift. She loves it!
The jewelry box is super cute loved the color. I honestly thought it would be bigger size but it does have a lot of space and drawers for different kinds of jewelry. It’s a decent size. Arrived well packaged and easy to wrap up as a gift.
I love this jewelry box. It's beautiful and holds a lot of jewelry. I love the color, and it is very cute. Perfect for my vanity desk.
I’ve never owned a jewelry box before but it was getting to be a bit ridiculous having my jewelry in random places. This jewelry box is extremely spacious and a beautiful color. The attached photos honestly don’t do it justice. The actual blue color is closer to the pictures in the Dagiba listing. It has space to hang necklaces, place rings, and store earrings. I would even gift this for a friend or family member.
This is a cute faux-leather case with lots of good storage. I wish the necklace hanging hooks were sturdier and more plentiful as the side panels aren’t great. But over-all it’s cute and holds all my daughter’s jewelry with room to spare.
This jewelry box is so spacious and elegant. It's also very durable and it comes with 5 drawers and 2 hidden wings that you can really fit all the jewelry that you have. I bought it for my daughter's and she absolutely loves it and is able to neatly organized all her necklaces, rings, bracelets, etc. It's a beautiful gift for any special occasion. Great value for the price! Report
The Jewelry Box in teal is more of a turquoise color. The box opens to reveal two wings with necklace holders and a series of slide out drawers. The drawers are the same size but have different organizational layouts. I'm pleased with the capacity and the potential to organize things. The color is nice, the box is of nice quality and I'm happy with the functionality.
This jewelry box is gorgeous and very functional. It was worth the wait. I love it!
Great looking jewelry case. Lots of room for rings!
The quality is excellent and the colors and detailing is beautiful. Thank you for the great customer service!
Second purchase of this item. Nice quality