SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
these are so cute. I can't wait to wear them. I bought one for me and one for sister
I absolutely loved them, shipping was super fast, it came way earlier than expected
I love these gorgeous earrings! I'm giving them to a friend as a gift and just know they'll be elated. Thank you for fast shipping and a pretty set of earrings!!(:
Earrings are so beautiful, shipping was also fast for me, really enjoyed them!
I bought 2 of these! So cute!!!!
I love my new earrings💓 I couldn’t believe how fast they arrived. I also love the bonus surprise inside!! You can tell the owner is genuine by the notes included🙏🏻 Thank you so much!!
Super cute! Slightly smaller than I thought and had more black crystals than I expected- not necessarily bad! Came with a scrunchie and a cute note- definitely worth it for the price! Would buy again.
I fell in love with the earrings they're really beautiful!!!
These earrings are so well made and for such a great price. I love my new hummingbird earrings!
My favorite earrings!! They’re super dainty and cute and don’t hurt going in!
Good quality and very pretty!
Very delicate piece. The hummingbirds are adorable and I love how the hang in my hair. I’m really glad that I found Dagiba. These earring pieces are really just so fun, creative and eye catching. **Its just costume jewelry, but it’s well made costume jewelry for bargain basement prices. I’m addicted to this site.
The earrings are so cute & beautiful! ❤
Gorgeous! Looked just like the photo. Had to have them in both colours.
These are too cute, very light weight, I love the length on them, and I think they are so delicate looking. love them.
This product is great. Nice quality and came with a free scrunchie. I will definitely be buying from this shop again
Soooo dainty, and yet charming . Hummingbirds are very cute.
Excellent product. Came on time, and the earrings are gorgeous.
Aaahh! These little hummingbirds are so pretty! Good quality! The chains are sweetly delicate and can twist easily so, I have to keep them straight. My 13 year old granddaughter loves so, guess I’ll be ordering another pair! 😀
I had this for less than a day then I lost it. But for the 2 hours I knew where it was before I lost it at my drama rehearsal it was good. I give the product 5 stars and myself 1 star
Absolutely adorable! I love them!!!
This item was shipped SO fast and it is so beautiful. I will definitely buy from here again!
this was a gift for my sister-in-law who absolutely adores hummingbirds. she appreciated the gift very much and has been wearing them out and about. this is good quality and the hummingbirds are very colorful. thank you.
Guys!!!! These are seriously so beautiful 😍 I definitely recommend these to anyone who loves hummingbirds!
Such cute earrings, a perfect gift for my girlfriend :)
The earrings were beautiful and I love them!
So adorable! They were a gift for my friend and she loved them!
earrings are much prettier in person. thinking of ordering another pair.
Beautiful and Fast Shipping! Bought as a gift and she Loves them.
Beautiful earrings. Great quality and very well made. Thank you!
Very beautiful and dainty, exactly what I wanted. Thank you.
These earrings have the look of fine luxury jewelry, they are gorgeous!
Beautiful earrings, loved them. Thank you!
These are one of my favorite pairs of earrings! Love them! They are dainty and small and perfect and easy to put on. I’ve gotten lots of compliments.
Wonderful product and an amazing store.
Adorable little hummingbirds ! Got them for my sister as part of Christmas, I’m sure she will love them!!
I ordered both color earrings for a stocking-stuffer
Very pretty and dainty, I know my daughter will love the
Very cute humming birds that I got for my roommate and she loves them
My daughter really liked these.
These are so beautiful and a very nice color of rose color gold. Simple and sweet but, also elegant with the dangle of the length. Delicate little birds with the perfect amount of BLING! Accurate to the picture. See more
Little humming birds are so cute! The birds themselves measure 5/8 of an inch. The blue stone is what I would call a London Blue. The chain measures 3 inches and the tiny straight bar at the end of the chain measures about 1/2 inch. You can't go wrong with these cute earrings. I love mine.
These are stunning. My mom passed away six weeks ago and she love hummingbirds. I bought these so I could remember her.
Love the earrings very stylish. Worth the money.
I'm so excited about these! I had a pair of chain earrings years ago and loved them so I'm happy to find these. They are beautiful!
Very delicate hummingbirds. Better quality than I expected and can’t wait to wear them!
Very nice! so much detail in such a petite piece, much like the natural hummingbird. would recommend
these are so very delicate, just beautiful....received right on time!!
have another pair love them so beautiful 😍
Really cute and exactly as advertised. They'll make a cute gift!
These little earrings are adorable! so pretty for spring and summer!
Very nice Looks like the picture not big and bulky. I would recommend them