SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Stunning and durable earrings. I love the extra backing if I need it. The shop owner was super kind as well.
Looks great and stylish too
Easy, simple, great shipping. Arrived so fast!
Brilliant
This magnetic stud is so cute! I’ve been trying to decide whether or not I want to get my cartilage pierced which is why I bought it, and this worked perfectly to give me an idea of how it would look if I did.
So cute!! Absolutely comfortable too! If you use the double magnets on the back for a better hold, after awhile they do start to hurt your ears a bit. Not a problem though! They’re so pretty and no one will no the difference!
Very nice effect, very realistic, it looks like a real piercing, beautiful!
These were my first pair of magnetic earrings - wore them to attend a wedding and they stayed on all night even after dancing!! Before this purchase, I had hesitated buying magnetic earrings because the ones I had previously tried on hurt to wear for short/long periods of time. By comparison, these didn't hurt, although because they didn't hurt, I was worried they'd fall off without me noticing. Before attending the wedding, I wore these while working at home to test how well they'd stay, and the extra pair of magnet backings did prove to be necessary for the extra assurance that they didn't fall.
They look so cute! I have such a bad reaction to normal earrings so I have been looking for a substitute, these are it! They look great and were sent in the cutest packaging!
These earrings are very pretty & dainty. I was hoping they were a little bigger so my fault for not ordering the next size up. They look like diamonds so very believable! I have thick lobes but only needed one magnetic back to keep them on securely. I just purchased another style, and now have three pairs. So glad I discovered Dagiba and I will be purchasing more. Very happy.
Very good quality! I did sprints with these on and they didn't move at all. Very shiny as well.
I was not sure how the magnetic attachment would work, but they work great, easy to attach and very secure. Otherwise nice quality, and quick shipping, very happy with these.
Great salesman. Thank you very much
Love these 8 mm look-like diamond magnet earrings! Comfortable & great looking!! Have every size! Thank you!!
Nice studs - magnets hold well
Dagiba makes the best magnet diamond earrings! They look real!! Great shop & customer service! Thank you!
Nice earrings. Just as described. First time buyer very pleased and impressed that an extra magnet was included.