SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm pleasantly surprised by these! They are so lightweight but not in a junky way. They look really cute and well made in person. And I was worried that they were going to be heavy and hurt my ear, but after having them on for hours, I haven't felt any pain or fatigue in my ear lobe. I also love that it comes with 2 different options for the earring backs, plus an extra of each kind in case you lose one. Very happy with these!
They are very light and so cute! Well made earrings that did not bother my ears at all. Perfect for anytime of the year in my opinion. They came with 3 pairs of earring backs.
We have the silver earrings. They are comfortable and lite. Fun seasonal jewelry. Notice one skeleton hangs by its left arm and the other by its right, it help them hang away from the face. I like it.
These earrings are unique and so cute! I love them for Halloween.
These skeleton earrings are so ridiculously fun! I have already worn them to work and I'll do it again this week. They are so cute. They are lightweight, which I need for long shifts. They make for a great way to enjoy halloween at work or just while you are out and about.
I love these skeleton earrings! They are so fun and whimsical. Pretty cool design with the way they hang from one hand. The faux aging looks really good. The metal material used is lightweight. I didn’t hardly notice I was wearing them after a while. Very comfortable for long dangle earrings. Lots of extra backings included. Overall, great skeleton earrings for Halloween or year round spooky vibes.
These earrings are so fun! They look great on and come with two types of backs and an extra of each back.
My friend’s favorite holiday is Halloween. She flipped when I gave her these. They are well-made and so unusual. Sure gets the conversation started! Thanks.
Jangly and chandelier-like, these earrings are surprisingly awesome. They’re bigger than I expected and really stand out. And the detail is well-done. While they may seem appropriate just for the Halloween season, I plan on making these a year-round accessory. Love them.
OMG SO CUTE!!!!!! I am so excited to wear these earrings. They do weigh a little bit but not terrible. Super super cute! They're made well and come with 2 sets of different backs.
got these for my Halloween crazy 24 year old daughter, she LOVES them. Well made!
Love these! First of all, they are huge! They have a great little dangle and I love the look. They seem to be pretty sturdy as well- I was worried that it'd feel fragile or break at the hinges but it all seems good. They both came in great shape and PERFECT for Halloween!
Great little earrings! Not too big or bulky, great for casual wear or for a costume. Love these little skeletons!
Cute fun and festive didn't turn my ears green and not overly big
Super cute earrings.
I absolutely love these skeletons! They’re so cute and they look super good too. I appreciate that all of the limbs move and they’re not fixed solid. This gives the earrings a nice playful movement when wearing. They also have a nice weight to them which also adds to the movement. They’re comfortable to wear too. A great find that I’ll use every year for the spooky month!
I love these dangly skeleton earrings. They are so clever and I received a lot of compliments when I wore them. They are very light weight and also pretty long, which I like. Perfect for Halloween.
a very cute set of earrings that go well with any halloween spirit at any time of the year. they hang well, and dont hurt the ears much. they look great and have gotten a ton of compliments already. my spooky loving daughter is beyond happy with them.