SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
6-18 Business days |
Canada, Europe |
6-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Lost my first ear cuff but my thoughts still stand, I love this piece with all my heart and it fits even better than my other regular ear cuffs :)
The earrings are super cute, just like in the pictures! Shipping took a while, but the seller apologized for the delay and I wasn’t in a rush to get them, so it was fine with me. I love them so much, they’re very comfortable and I’ve worn them almost every day since I received them.
This cuff is beautiful! I have a ring with a very similar pattern and I love how well they go together. I have super sensitive skin and have been wearing it long enough that I would have a reaction and I can barely tell it’s there! Love it so much!
I recently received my leaf design cuff earrings and I absolutely love them. They are exactly as shown, they are good quality and I love them! I highly recommend this product!
Absolutely adorable earrings! They’re fairly adjustable so you can make them as tight or as lose as you need them. I’ve been wearing them near daily since I’ve gotten them because I’ve been considering getting a piercing in that spot, however I may just keep using these because they’re so cute!
This piece is perfect. It fits on seamlessly and goes very well with plenty of outfits. 10/10 and highly recommend you try it yourself
These ear cuffs are so cute! I love how delicate they are. Delivery was on time and I had no problems, Kate was lovely and checked to make sure the order had made it safely. Great shop would buy from again!
Just so beautiful! I can’t take it out of my ear 😍
Its really nice. It feels pretty sturdy but the shipping took forever. Took about a whole month. But other wise that, it was all good. Thank!
The delivery took forever, and I lost one of the clips on the first day I wore it :( My boss found it later accidentally on the driveway around our office, but my point is that it might not hold as well as you would want. beside it, the quality of the product is very good and super dainty. Very pretty 😍 For such an easily-lost ear cliff, I would probably buy a regular sterling steel so it would be not such a loss if you accidentally lose it. I love it so I wear it only inside the office only with my hair up to prevent losing it again.
I love these ear cuffs! And the case they came in is awesome, and makes them so easy to find.
Absolutely beautiful, one arrived broken, but i contacted the seller and got it all squared away. Feel like a greek goddess when wearing these
Such pretty cuffs. Awesome packaging as well! I love them!
I love this so much! Looks exactly as expected and fits comfortably on my ear.
Shipping took a long time but the cuff came very nicely packaged. It is a little large for my upper ear but I was able to bend it into a nice fit.
It came in less than a month
same as pic good quality
Very small, same as description.
Perfect! Fast delivery and theyre just so pretty! Highly recommend ✨
As in the picture to see if yours on the ear
bello el aro, se nota de calidad y fue enviado de manera rapida
They look firm and pretty. Very good
He was delayed in this ocation, but very nice
look really cute, good material and sparkly, I liked them, thank u!
I loved ñ, it's just like the picture and it's good finish
in love with it, it looks so beautiful. thank you!!
Waited less than a month, KAF oooocheen beautiful, the order is satisfied. Recommend!!
They're very nice, simple but super cool. You can squeeze them to taste and they don't fall out of their ear. Highly recommended, and store also, fast and well-packed shipping
Delivery fast, two weeks. I received it in a package with other orders. Track was tracking. Rings are not bad. Smooth and weightless. Bought for a teenage daughter.
I received it quickly, it is beautiful but it is only one as in the photos
Bien
Fast shipping and very beautiful I am in love with it arrived in Morocco in 20 days cainao it is very beautiful in fact I recommend the store very
It's very nice and delicate, looks good material. He arrived in a month and a half to Peru. Only 1 piece
Very cute and delicate, exact as the picture, it is adjustable
Easy to dress, holds well, does not bother in the ear. I'm delighted! It came for a month on the NP