SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
|| 6-18 Business days
||6-18 Business days
|Australia, New Zealand
||8-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As pictured and described! Very good quality. I came across this because I was searching for Crash Landing on You merch and I saw this and I had to buy it! I really love Yoon Seri’s style!
Thank you! It was delivered really fast! It’s really beautiful. Looks exactly like the picture.
Super pretty earrings! Wore them for my wedding day. Definitely, a challenge to put them on without being to see the back of my ear, but luckily I had help from one of my bridesmaids. Lol Anyways, love that they’re different from other typical earrings
I love this! Although initially, it seemed bigger than it should be, it looked perfect on my ears. I have received compliments on how it looks and can't wait to wear it out more often.
Super cute!! Fast shipping. Just what I wanted and the perfect homage to CLOY 🥰
These are so cute!!! I was worried since I have kind of big earlobes but they fit perfectly!
So pretty! Got lots of compliments the first time I wore them :D
Such cute earrings! I’m so happy I saw these on Crash Landing on you on Son Yejin. These arrived so quickly! Really excited to wear these :) they fit well on my ears as well. Thank you!
They are the most beautiful earrings that I have ever had the pleasure of owning. I got so many compliments about how pretty and sparkly they are! Highly recommend ordering from this shop. :)
They’re bigger than I expected them to be, but that only makes them more sparkly and gorgeous. I love that the height of the lower piece is a little adjustable. I also have a nickel allergy. It’s nice to finally have earrings that don’t irritate my ears.
I love these jewelry. I bought earrings, nickles and a ring, they are all very beautiful and It is just as it is shown in the photos. It came in a beautiful box packaged very well. I am so happy with my purchase :)
The earrings are so beautiful! I got so many compliments. Would definitely purchase from again.
5🌟 Seller! Fast S&H! Perfectly packaged 📦 Beautiful earrings ✨️ In love! 😍 Thanks 🤗
Stunning quality and they look amazing on my ears! Thanks so much - I love them! <3 <3 <3