We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 6-18 Business days |
| Canada, Europe | 6-18 Business days |
| Australia, New Zealand | 8-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I was a true skeptic but this picture is from my FIRST ATTEMPT at wearing this! and I am NOT great with hair stuff! 😆 This is amazing, thank you so much!
Very pretty and exactly as described. I love the hair piece, but I think it only works so well for certain hair lengths (my hair is past my waist). On me it’s just a very messy bun with some struggling but that’s just on me.
Super fun and easy to use. Holds my hair securely.
One of best purchases in a while! It is so cute! Perfect for keeping my hair up at work with style! And the packaging was awesome!
This bun maker is SO ADORABLE! Really easy to use, and looks good even with thinner hair!
What I like about longer hair is that, with the right tools, you can give it very different looks. This twisty hairband is perfect for when I want a prettier looking bun. It's very well designed and made and works great once you have made a few practice buns and have mastered the technique.
I love this! It took a little practice but figured it out quickly and am, now, able to enjoy how pretty the bun and maker look on my head. I really like the hair tie too. Shipment was very fast.
My new favorite hair accessory! Definitely a loose low bun but doesn't pull like a normal bun, so it's perfect for everyday use for work.
Super cute and shipped really quick. It definitely takes a little learning but it’s definitely a great tool. Thank you!
LOVE THIS BUN MAKER. It is easy to wear and cute. It can be a heatless curler too. Thank you for the super-fast shipping.
Bought for my granddaughter who is having a baby in 2 months. For quick and easy hair management when you're tired, sleepy, or in a rush. Made pretty in its bag. Instruction sheet was oh so helpful.
These are so cute and stylish. I won over my granddaughter by sharing with her. You need a couple of tries before you get the hang of it, but once you do, it couldn’t be easier! And stylish! No doubt about that!
Too cute! I can honestly say I am not real good at this but I keep trying!
The bun holder is a great accessory to have in your collection. It is very comfortable to wear and doesn't pull on your hair. It has a nice hold without causing any discomfort. The bun holder gives your a nice style without any of the hassle! It's a must have, definitely!
Love this hair accessory, it's well made and I can't wait to try it! Also came with a gift of 2 cute hair ties!
Love it!!
Yes I love the product.
Great quality, amazing shipping and even sent a surprise with purchase! When more items needed…this will be my go to shop!
Love the color. Very easy to work with. Got compliments on them.
I’m so excited to receive the hair ties. They work so great in making a bun.
I like the way it holds my hair
This is great. It is well done with good quality material.
Awesome quality. Fast shipping great customer service
Very happy with the product
quilaty was good. Item matched what I ordered.It met my expectations.
Great product
This works very well in my hair
I haven't removed it from it's bag yet. The hair piece is a Christmas gift for a relative. She will be excited. Been looking for a cute and easy way to put up her thick, long hair in an appealing bun.
Great quality, super cute! Will definitely be ordering more for Christmas gifts! My mom already wants my other one…