SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
|| 6-18 Business days
||6-18 Business days
|Australia, New Zealand
||8-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My new favorite earrings! I love them and so do all my friends and family! I love how simple yet effective they are. 5 stars and higher if I could!
I got such beautiful compliments on these beautiful earrings. Thank you xx
Perfect, simple dice earrings. Great size - exactly what I was looking for :)
Arrived quickly and in perfect condition, I love them! Definitely recommend!!
One of my favorite pairs of earrings. They aren’t too heavy at all & I get compliments for them all the time. Kinda want pairs in the other colors now :)
10/10 recommends!!! The earrings look AMAZING and are such good quality!! I’m so impressed!! And the shop owner even reached out to me after I received them to make sure everything was good and that I was happy with my order :’) so beyond sweet! I will definitely order from them again!! You can tell they really care! That is why I love supporting small businesses!! Buy from this shop!!
It was so welled packaged and it was beautiful for my Quackity cosplay!
I love this shop! The earrings got here earlier than expected, the quality is fantastic, and my friend loved his gift! The owner even reached out to make sure they came in the mail okay! 10/10 recommend anything from this shop!
They are just the right size and weight. They look just like in the pictures. I can't wait to order more in different colors 😊
Literally amazing! Definitely ordering again!
Incredible! Exactly what I needed.
Adorable earrings, so glad I purchased. Very professional. P.S. Thx
Absolutely Adorable! Perfect for a summer night out! Thank you so so much! <3
very cute and high quality! i got light pink and theyre so cuteee
AMAZING SELLER!! Earrings came perfect would definitely recommend to everyone as they came super fast and the communication was perfect.
the qualitys so great! these make a cute little splash of color for my otherwise pretty dark outfits.
Very cute i love how they shine in sunlight!
Absolutely love them! Perfect size and very excited to wear them for family game nights.
Just as I expected it to be!
Love these earrings, they are well made and also do not cause any issues with my sensitive ears. Thanks!