SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I really adore the rings and my partner as well. It’s such a cute symbol. The rings are very good quality, they came in a box and with a polishing cloth. They are silver and they are light. We both wear them every day and they feel like nothing. I especially love I can resize it because sometimes my finger swells or thins put and this way I can adjust. They really impressed me.
the seller is very accommodating, i appreciate all the help! and the rings are so cute!! they’re great quality, too! for those who would like to know, the moon band is thinner than the sun :)
I got these rings for my cousin and I, they are really cute and for someone who has fat fingers I love how they are adjustable.
These little rings are so cute!! Fast shipping as well!!
My boyfriend and I absolutely love them. They are well made and are very easy to adjust, as i have small fingers and need it. They are absolutely precious with how dainty they are!
Such a beautiful set of rings, I didn’t expect what a got, great quality, my boyfriend and I love them right away, fit perfectly, we just love it!
good quality & custom sizing is easy! definitely reccommend.
Beautiful set, exactly what I expected. Worn it every day since buying it and has not rusted or turned my finger green, so can confirm it is real silver.
They look just like the pictures and the are nice quality
I was scared that my finger would be too skinny to fit the ring even though it’s adjustable but it was perfect, not too tight or loose. My ring size is 4 so you have an idea of how much it can vary in size, I love it and can’t wait to gift it. 🥺
Love them, fit so well and so easy to adjust
Item arrived earlier than expected and I love the quality! It really is adjustable too which I like
these rings were so cute and came exactly as they were pictured. my friend and i loved them and theyre very easy to adjust. they havent tarnished my finger yet, but that isnt really a big deal to me even if they do end up doing so. it also came with a little silver polishing towel !! it was very cute and thoughtful. big fan of this seller :]
I liked the rings very much. My friend I like to wear them and you can adapt them well to your own ring size.
Love these rings, great quality and it is great they’re adjustable
They are gorgeous I’m so excited to give them to my partner for our anniversary
They look so cute and well made, I really hope they last a long time
SO SO CUTE AND SIMPLE, the adjustable part is so easy and barely noticeable
I love the rings! There size ajustable and cute:)
Looks just like the picture and is super lightweight. I swam with it and it didn’t leave a green mark on my finger! Arrived within 2 weeks.
Well made and nice material. SO CUTEEE 🥰
I got these for my girlfriend and myself, it came in handy that they were adjustable so I didn't have to be sneaky about finding out ring sizes. So far I've worn it for a month(?) straight and even after going in the ocean, many showers, and all the other things in my life, it still looks totally rad and I haven't had any green fingers :) Loved this!
Rings are gorgeous and high quality!! My bf & I love them!!! Shipping was pretty fast as well, definitely recommend!!
Beautiful ring in very good condition as well as package very well packaged, packaging very simple but effective! Doesn't seem to be toque and a very good and fluid discussion with the saleswoman for some delivery concerns. Very good value for money! 😁
these are so cute and customer service is amazing! the ring design is alot smaller than expected but its still so so cute
These rings are super cute and shipped quickly! The seller also included some cute stickers with the package. I can't wait to give this to my partner for our anniversary!
They are so cute! They are very well crafted and look good with any outfit! I highly recommend purchasing these rings. I bought both and they exceeded my expectations. The ring adjusts when wearing and fits perfectly.
I just got these rings and the quality is amazing! I haven’t had them long enough to know if they turn green or not though. I would recommend these :)
Very cute and looks like the picture! The sun and moon are a little a small but still visible. Would buy again
The ring is beautiful. It was smaller than I expected, but that’s okay apart from the fact that the crescent is hard to see either on camera or from far away. I really like the adjustable feature as I can put it on any ring. The ring came with stickers and a bag to put the ring in.
Beautiful rings! Came very fast and me and my best friend love them. A lovely little thing to keep us connected!
I looooove the quality, came in another box as in the video but that’s alright. Also I got free stickers 😍😍
absolutely amazing!! easy to adjust xx
High-quality rings, they arrived in less than a week! Fits perfectly and you can adjust to your comfort. Would definitely buy it again!
It's simply beautiful, they arrive today 3 days before the expected day, I love it
The rings are very cute and good quality! They fit very well!
Beautiful little rings! I bought these back in March, just in case shipping was slow, because they were for my anniversary with my partner yesterday (April 20th). They arrived very quickly, in only about a week! They are a little smaller than I expected, but they are so pretty and shiny. My partner and I love them. We have been wearing them as necklaces, as neither of us like wearing rings all the time, but they are adjustable which is great! Overall, a lovely order for a great price!