SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These earrings are so beyond beautiful! I love the glossy finish. I’m so happy with them!
I really like these flower hoop earrings! They are incredibly easy to put in, and they don't irritate my ears. The flowers are really pretty, and nicely detailed. I plan on wearing these often.
Earrings were exactly as expected from photos, they are so cute! USPS delayed my package multiple days in KC, Kansas, this of course wasn't the sellers fault of course, it was packaged and shipped from them in a timely manner. Earrings are great, not too heavy or overly large but make a very cute statement!
Super schöne Ohrringe. Sehr schneller Versand, trotz Bestellung im Ausland. Bin sehr zufrieden!
I typically only wear real gold as I don’t like the tone of gold colored items but it is the nacreous shimmer of the tiny flower petals that sold me on keeping this piece. I wish I had the money for real gold and Pearl flowers! I love the design.
These earring are so shiny and pretty! I can't wait to wear them with my prom dress!! The packaging was also adorable, a little too much plastic for my taste but my earrings came timely and safely!
So cute!! Packaging was adorable and they are the perfect size hoops!
Bought these for a friend, but keeping for me & having to purchase her another pair! 😂 Soooo cute, smaller than I had envisioned, which I love more! Love love love!
I got them so quick. They're cute and light, I've worn them almost every day since I got them.
De toute la commande effectué, c'est les boucles d'oreille pour lesquelles j'ai eu le plus gros coup de cœur sur le site. Elles sont très jolies mais, je trouve que 1. Elles sont un peu plus petites que ce à quoi je m'attendais 2. Les nacres sont un peu moins étincelantes qu'en photo (sans tenir compte de la vidéo avec le filtre, rassurez-vous). Donc, petite déception mais, ravie de mon achat.
As I expected, they are very pretty, I arrive in the right time
Pretty Earrings, perfect for summer, multicolored pearly reflections, delivery about 1 month in France.
I really love the earrings so much definitely worth it 🤍
I LOVE IT! I the earrings as a gift for my friend! She absolutely loved them and they look great on her! I definitely feel like I'll purchase these again.
It came fast. Same as the description. Compliant. Arrived in good condition
I LOVE IT! I the earrings as a gift for my friend! She absolutely loved them and they look great on her! I definitely feel like I'll purchase these again.
Cutest earrings I own! Shipped and arrived super fast
Beautiful earrings! My mom loves daisies as she is a P.E.O. - these are unique and made a perfect birthday gift.
Love these earnings. Great for summer outfits.
Earrings awesome, quality at altitude! Highly recommend!