SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
These are even better in person! I’ll probably get the gold tone as well. Soooooo sparkly 🤩
Absolutely love how delicate these look. The clasp is top quality, packaging was perfect, and they arrived in under a week. Thank you!!
Arrived very quickly. Beautiful earrings they look very sexy!
Gorgeous and so comfortable! I wore them for a reception and danced with them in for 4 hours and I barely noticed them in my ears. Definitely would buy again!
the most light weight, beautiful earrings I've purchased in a long time. I lost one of the first pair I bought, so I purchased 2 more pair.
My daughter wore these for a rehearsal dinner, and they looked great!
I love the quality of these earrings as well as the way they were shipped - due to the delicacy of the earring, two separate mini zip bags to keep them separate and untangled. Gorgeous and I get compliments on them all the time.
The photo doesn’t do them justice. They are far more beautiful up close in my ears! I love
After a baffling snafu at the post office where USPS shipped my package out and then lost it entirely, Dagiba was tremendously helpful in delivering another set of these earrings to my house in time of Valentine's Day! The earrings look great and the gift packaging is stylish and well-presented. I am really happy with my purchase, and I hope that my girlfriend is as well! Top-notch customer service <3 Thank you!
Beautiful, easy to put on, simple yet sophisticated. I wore them as a bridesmaid and they were perfect!
These earrings are stunning! I bought them for a wedding and got so many compliments on
These are super cute. Received them a few days ago and have already worn them twice. The packaging was great. They separated each earring in different bags probably so they’re opulent get tangled. I super appreciate that.
looks amazing from the side face forward its just ok but still fun
Beautiful and unique earrings. Super fast delivery and packaged well. They remind me of the earrings I saw Stevie Nicks wearing at her concert. Thank you very much!
These are absolutely gorgeous! My new favorite pair of earrings.
Already reviewed this item but I had ordered two, and my girlfriend loved them so much we decided to keep both :) That's a testament to their beauty in itself, I think.
Wow 🤩 just perfect 👍
Absolutely gorgeous! love them
Lightweight, elegant earrings!! They go with jeans or a little black dress! The movement is subtle and catches the light beautifully
Lightweight, elegant earrings!! They go with jeans or a little black dress! The movement is subtle and catches the light beautifully
These earrings are stunning!! We’ll made, great ear clasp, and simply gorgeous and dainty,
I have very sensitive ears and these earrings are perfect! Not heavy at all, super sparkly and cute, and comfy to wear!
These earrings are beautiful! They are perfect for really any occasion.
Earrings were shipped same day I ordered them. That is impressive! Received them the following day. They are soo pretty. I can't wait to wear them out somewhere soon!
These are wonderful and lightweight, which I love
Absolutely Beautiful, I just love them!
These are very beautiful and lightweight. Bought in both gold and silver color. Very feminine.
beautiful and weight is like a feather. I love these earrings
Light weight, delicate and beautiful
Absolutely beautiful earrings, just love them.
Lightweight, elegant earrings!! They go with jeans or a little black dress! The movement is subtle and catches the light beautifully
These earrings are stunning!! We’ll made, great ear clasp, and simply gorgeous and dainty, very feminine.
I have very sensitive ears and these earrings are perfect! Not heavy at all, super sparkly and cute, and comfy to wear!
Beautiful!!! Love it, dangly and cutee
nice and dainty. lots of compliments! love the style. no skin irritation.
Lovely! Have gotten so many compliments.
The earrings are cute, but too dainty and are pretty short. They look longer on the picture. I will keep them but I am disappointed how they look. Thank you
Very cute earrings. Fast response and shipping
Fast shipping and beautifully packaged. Cannot wait to give these as a gift. Thank you!
one of the chains fell off in transport and it's too delicate for me to repair myself. I still love
great statement earrings! love them!