SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These are STUNNING! Fit perfectly and have gotten literally so many compliments:) They are so cute and amazing fashion statements!!!
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Super lightweight, absolutely love them! Quality material, and I love the coloring.
These earrings were absolutely stunning. For HOCO I got a light blue dress and when I saw these I knew they would go perfect. I got the ones in light blue with silver. The only thing was the color was darker when I tried them on sooooo I just used some white nail polish on the back to make to color pop more. They are super stunnnn in g and so worth.
I love the earrings!! They look exactly as pictured and are very light. I didn't like how they kinda wing out when they're on, so I put some dress tap on the corner of the top of the wings and taped them how I wanted them haha but that doesn't change my opinion on how much I love these, how whimsical they feel and how pretty they are
They are so beautiful- if you're thinking about buying them do ittttt!!!
Exactly what I ordered! Pretty shade of blue! Will need to use larger backing so they don’t flop around. Otherwise, very nice!
absolutely gorgeous earrings! Came super quick!
If you have 3 piercings or more on the lobe of your ears they will be covered up. But these are one of the cutest earrings I have ever seen and I'm completely in love.
They're really pretty, beautifully made❤️
Beautiful, arrived on time. I got a lot of compliments
Beautiful earrings! Arrived perfectly fine and the box was super cute. Can't wait to give these for a friend's birthday!
I have not worn them yet, they are very pretty and looked like what they did online. I love
These earrings are so beautiful and well done. The only thing that knocks a star off for me is that the actual earring post part that connects to the butterfly is very noticeable. So it just kind of takes away from the beauty of the butterfly wing when you can see a large circle behind it.
Absolutely beautiful! Can’t wait to wear them for date night!
Absolutely love them ❤️ These earrings are just what I was looking for to go with some dresses I bought for a local korean festival. Quality is nice and they are super comfortable, the most comfortable clip on earrings I have ever worn. Would definitely purchase again.
Literally, sooo pretty I love it!!! 🥺💗💗💗
They were bigger than I expected but I love them so much, I bought them for my formal and I can't wait to where them. Shipping was quick and the packaging is so cute, will definitely be buying from them again!
They look exactly as in the photo. They are Beautiful and I Love them❣️I had a problem with the back of them trying to get them on. It was very difficult for me. The tiny part would NOT let the other part slide on so I could wear them !!! I took a long break after. I gave them another try. Finally, after much difficulty, I Did it. !!! Next time when I’m able to get to a store I’m going to look for backs of earrings that may work better. Because of the Virus who knows when that will be ??? Anyway, they are Beautiful and I Look Forward to wearing them out❣️
the earrings are beautiful and so nicely made, ive gotten so many compliments on them 10000/10 probably will buy them again honestly :)
These are like the most beautiful earrings I have ever purchased!! They are so so beautiful and well made!! Definitely recommend! Also beautiful packaging!
Amazing earrings!! Just stunning!! Been getting compliments every time I wear them!!
I love the packaging and design/creativity not only for the earrings but also for the packaging! Thank you!
Literally the prettiest thing ever! I feel like a nymph or a fairy when I wear these.
It is very beautiful I bought this to match my dress for a wedding I am going to. Besides the few bubbles, The only complaint I have is I never received an email on why it was taking so long to arrive. I ordered it on the 16th of June and it just came today. Was looking forward to wearing them for my birthday too but oh well. You do a great job keep up the great work!
I absolutely love these earrings, they're gorgeous :)
Beautiful earrings arrived very quickly and nice quality, will order from this shop again~!
Beautiful earrings thank you so much for the cute packaging and they arrived really fast!
so cute! big on the earlobe and I feel like a fairy
came in sooner than expected and it was so beautiful
love them, they are beautiful and quick shipping
They’re really beautiful! I put a dime for size scale. Perfect gift for my friend’s bday
came in perfect condition and looked great
I bought this as a gift for my soon to be mother in law 🥰 my fiance said she's going to love it. I'm so excited!!
Very beautiful! I love it.