SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Arrived fast super recommend
Perfect♡
Ótimo
Cute!!!
Eu amei
Was a gift for my sister, she loved it!
top lindíssimo
Beautiful earring. Arrived very quickly. Loved.
Beautiful, arrived in perfect condition!
They arrived in good condition and are just like in the pictures. They arrived long before the estimated date that was about a month and took only a couple of weeks to arrive. I recommend it.
Beautiful product; Arrived in two weeks and with very good packaging, no doubt recommended.
Earrings are wonderful, very gentle and cute) the top clip is adjustable) came quickly
Earrings are wonderful, very gentle and cute) the top clip is adjustable) came quickly
Серёжки красивые качественные
Very really beautiful
They are very beautiful, as described, I am pretty, it comes in asymmetric pair and they are very cute, I recommend as I love them. The shipment was very fast and very well protected. Excellent product, I liked this shop very much its designs are beautiful.
They are very beautiful, as described, I am pretty, it comes in asymmetric pair and they are very cute, I recommend as I love them. The shipment was very fast and very well protected. Excellent product, I liked this shop very much its designs without beautiful.
Super beautiful! I loved them! I'm on time and all very well with the store. The quality looks very good, hopefully it will continue. Thank you so much! I recommend buying in this store and this item.
Super beautiful! I loved them! I'm on time and all very well with the store. The quality looks very good, hopefully it will continue. Thank you so much! I recommend buying in this store and this item.
My wife loved it. Thanks
Muito lindo, superou minhas expectativas brilha muito amei
gorgeous
Love the quality !! and looks exactly the same
It's just like the picture. Very nice. I loved them! The only problem is that it took him quite a while to arrive, but it was worth the wait.
Lovely earrings set!
very pretty earrings for my teenager. LOVES THEM. Thank you store . Fast ship too.
so pretty
Nice
All OK. Earrings live are gorgeous, lovelly, przecudne. Very nicely made. Recommend 100 percent salesman and of course earrings.
All OK. Earrings live are gorgeous, lovelly, przecudne. Very nicely made. Recommend 100 percent salesman and of course earrings.
didn’t talk to store, less than two weeks to come
didn’t talk to store, less than two weeks to come
My Cube is quite stylish, beautiful, fast transportation thanks, the packaging is well wrapped in the preserved patpat packaging arrived unbroken, I recommend you
My Cube is quite stylish, beautiful, fast transportation thanks, the packaging is well wrapped in the preserved patpat packaging arrived unbroken, I recommend you
shipped very fast
Everything is cool, very gentle and beautiful)))
It's cute
Trop mignon