SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s beautiful. Easily adjustable to each finger. Very happy with it. Had a problem with my delivery getting lost with the courier but the seller was super helpful and sent a replacement ring which was very kind :)
This is such beautiful jewelry for an affordable price!!! 😍😍💞💓💗 can't get enough of them ❤️ cameras don't do it justice at all!! the ring is just as I expected and currently looking stunning with my nails, and the earrings are just adorable! 🥰💕💕 definitely ordering from them again except for much more beautiful pieces 😊
I really love this ring. It is soo pretty and you can wear it really well. I just love it.
so cute! and it adjusts nicely too :) definitely recommend buying one of these
I love it! Super cute and excited to wear it out. Shipping was fast and it was packaged really nicely! Would love to buy more jewelry from this shop! ❤️
It’s literally the cutest thing ever!
Great communication & easy transactions! Thank you 😊
This ring is super cute and easily adjustable. A lot of other affordable rings feel like they'll snap if they're adjusted too much, but this one feels sturdy enough to adjust to wear on different fingers. It looks extra sparkly in the sunlight and has perfect spring/summer vibes! I got it within a week of placing the order :)
The ring was just delivered and might I say it exceeded my expectations. The packaging itself is really cute but the ring itself is so gorgeous.
This is beautiful. The design is open and airy and the colors are bright and forward but in a good way. Truly a ring to be worn in spring.
I love how fast it was!! and the fact that I can adjust it to my fit isn't absolutely genius 🥰. I'll definitely be purchasing from here again
Love this shop! Recommend. Great quality products!
It’s a gorgeous ring! I got a matching set with my friend and she loved it! I’ve had it since mid-April only complaint would be two stones have fallen off sadly. So I’d say be careful when wearing it. Probably not an everyday ring. Otherwise, customer service is amazing, came late because I have a PO Box and covid. Update: Seller offered to send out the new ring and I haven’t been losing as many stones as before. The ring is beautiful unfortunately my finger turned green so just be aware of that. Otherwise gorgeous ring!
These rings are absolutely gorgeous. Would definitely buy their other products. The only tiny tiny complaint I’d have is that the material does not have the best quality. But for the price, it’s above and beyond everything you can ask for. Hopefully, they can make better quality, more durable products with similar styles. I’d pay double or even triple for them.
it’s perfect and came really fast.
The ring was gorgeous but it started to lose stones not long after wearing it. I contacted the owner to let them know and they kindly offered to send a new one however they have since replied to me and I’ve tried messaging them a few times. The ring is beautiful but probably not for everyday use if they’re all like mine was. Very sad Update: The seller was great and offered to send a new ring out! The ring is just as beautiful and hasn’t lost as many stones so far! Did notice my finger is turning green so just be aware of that. Otherwise stunning ring
These rings are so cute and beautiful I love them so pretty.
Cute and came very quickly! recommend :)
it’s perfect and came really fast.
I love this ring. The first day I wore it I got compliments. It's so pretty and I love the fact that it's adjustable you can wear it on any finger. Thanks so much!
I love the design and the color combination. It makes me think of a winter fairy crown.
Super duper cute! I can adjust it enough to where it fits just perfectly. Lovely ring.
The ring is beautiful and easy to adjust, and the shipping was prompt. I'll definitely keep this shop in mind in the future!
The ring is really pretty and is very easy to adjust to your finger I love it so much💗💗
Great quality, cute packaging and got delivered in just a few days 😁
It’s so beautiful
My ring is sooo pretty, exactly what I was looking for! I love how it’s adjustable too. The only thing I’m sad about is after about 4 days of wearing it one of the little gems fell out and I really don’t know how :(
I really love and enjoy the ring I purchased. It is very neat, dainty and makes my hand look pretty. Will definitely be purchasing more.
Thank you, I love them and I’m sure my daughter will do too. Great customer service and lovely products and packaging!!
I loved the ring so much! it's so cute. shipping was fast too