SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Love it, can’t wait to combine it with my other rings! I wish I wish! There were more colors, but I love a good pop of gold! Speedy delivery too, very nice!
so cute, and I love that they’re adjustable so I can fit them on any finger!! they also look just like the pictures :)
gorgeous ring!!! I love it... it really sparkles!! ❤
I just received my rings today and I could not be happier! It took me a while to receive them because USPS lost my package, but dagiba helped me with that, so I could not be more grateful! Will definitely be wearing these everywhere I go.
the ring is so beautiful! the only issue i have is that the way the star charm is put on the chain makes it so it naturally faces backward… but besides that it is a beautiful ring
Customer service was great and the rings are beautiful. They are made a little small, but they are adjustable so I can still wear them!
The order went well and the package arrived on the scheduled date. The rings are beautiful, a very shiny and clear shade of gold. Surely such models are not found in stores at such an advantageous price. I recommend them both!
fits perfectly and is so pretty! I absolutely love it. <3
These are hands down my favorite rings!! I have gotten so many compliments on them. Thank you!!
It looks even prettier in person and the quality is good! Plus shipping was fast. However, the ring was still too big on me despite being able to adjust it. I am typically a size 4 in rings so I was hoping this would work for me. It does kinda fit on my thumb but I need to pinch the ring really far in and I’m afraid it’s going to break. Overall, I’ll recommend and I’ll be buying for gifts instead!
I love this ring! I wear a 5.5 size ring and the ring adjusted perfect. It looks so delicate, but it's very sturdy!
The rings reach far beyond my expectations. I am so impressed with how feminine and dainty they are. I Just Can’t stop looking at it in my hand. I can’t imagine you topping it. Simple and elegant, that’s the only way to describe. I love ♥️❤️❣️🎈it. Thank you.
Came just the way I saw it in the shop. Fast shipping and cute packaging. The ring is so pretty, I loved it!
Following my review below, the vendor immediately contacted me to let me know that they would resend a replacement ring at no extra charge. Amazing responsiveness and service! So happy with the purchase and will certainly keep this shop on my list! Thanks!! Unusual rings that look beautiful. Sadly one little stone fell out but I hope I can glue it back in.
Bought these for my little sister's birthday and she loves them! Being able to adjust them is a major bonus. I forgot to change the address and the shop was super accommodating!
Great Customer service, absolutely beautiful item. There was a problem with the shipping at first, but they resolved it and I got the item and it's absolutely beautiful!
I've always like rings that weren't "traditional" in style but I never thought I'd actually find one so affordable, beautiful, and still sturdy. Guess I finally found it.
Absolutely beautiful rings! They are so dainty and wonderful, and I've been getting many compliments
so cute!!!
It’s a cute set but now that I received my order it’s just my opinion that I think it was a smidge overpriced. Just a little bit. That being said it is a cute set together and I really like it.
Loved that you can change the size of the ring if you need it a bit bigger or smaller. The customer service was amazing as well. My package seemed to have gotten lost and they answered quickly and made up the lost packages. Will order again!
they are so adorable omg
The rings look even better than in the picture <3 Absolutely in love with them!
So cute, and it really comfortable!!
Very nice. To see the use if the plating does not oxidize. Fast delivery, accompanied on 19/07, received on 5/08
Love them😍😍😍😍😍😍😍😍💁 will be shopping again
This ring is beautifully made. It arrived on time and it looks awesome 👌
Star dangle ring, so cute! Love this unique ring, I have never seen a ring like this! also love the fact it’s adjustable so you don’t have to worry about the ring being too big or too small
Very beautiful rings and glad to have them! ❤️
So pretty! I love that they are adjustable!!