SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I Absolutely love this Ring it’s a Ring that has the Name J with a Diamond gem and the sun flower on the ring is so cool because it Spins around amazing Ring you can Fidget with I highly recommend :) ! I got 1 for me and 1 for my cousin
I used to pick on my finger’s skin every time I got anxious, this can be a game changer for that kind of habits. This ring is really cute and fun to wear, I love the sunflower details and color :)
It moves with ease and is very sturdy and not flimsy. This rings done wonders for who it was bought for.
Bought it for my 11 year old daughter who is obsessed with fidgets…. She loooved it! It looks well made… very sparkly! I want to get one for me now. Very cute that it has her initial, a fidget and a saying inside the band all in one👍 It was perfect since I would sing her that song when she was little. Would definitely recommend! I’d get another one… can’t beat the price either.
Super cute and made a nice gift.
I pick at my fingers so I really wanted to try this out. I just got it today and it’s so pretty. It has a little stud next to the flower and it spins really good. It fits all my fingers so it can be worn really anywhere. The lettering is really small, but I don’t really care. I can’t wait to see how well it helps me, and i’ll update.
I love it! It spins great and it’s beautiful. The only minor complaint would be that the “you are my sunshine” is very small, you can hardly read it.
Fits perfectly and is beautiful
Bought this for a little girl who’s mom passed away. It’s good quality and spins smoothly. The writing is teeny tiny, but still adorable. It’s adjustable in size so could easily be for a child or adult.
My girlfriend loved it and gave me a big kiss
Love this. Gonna try and use this to kick my nail biting habit. The flower spins like a fidget spinner and personalized initial is a really cute touch.
This ring is so so adorable so love it very much I'm not gonna use it to twirl the sunflower around I just love the design
Looks just like the picture and the flower spins nicely. Sure my daughter will love it
My daughter struggles with anxiety and gets really nervous. I bought her this ring and she loves it . It helps her alittle bit . It is a pretty ring. I would definitely recommend it to anyone that has the same problem.
Beautiful ring. I bought it in memory of my mom. Unfortunately, I caught the sunflower on my seatbelt and it came off.
mi esposita quedó como loca con un detalle así, ya que le gustan los girasoles y el anillo también lleva su inicial. un buen regalo, tiene buen material, se siente sólido de calidad.
this was perfect. it works well for school and keeps me focused. The only thing is that it rust when you get it wet so it slows down eventually. Overall great product
I bought this for my nine-year-old daughter it’s a little big on her finger but she loves it and so do I it’s very cute
I bought these to releive my girlfriends anxious about touching her hands and this really works someway that now she cant live without it its a great gift for any experiencing that symptoms i really recommend it!
My granddaughter loves this ❤️ .
It’s beautiful. Tight on some fingers but loose on pinkies. My only concern is if i constantly twirl the sunflower around it will break. That being said it won’t last long.