SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This item is the most helpful thing I bought. Had wore because were broad finger rings not, and now can use all! Is amazing simplicity this item regarding its functionality. Perfect too! Bought the package with the 4 variants because every ring is a way. Is perfect fit and allows use any ring that was saved by be off. Just loved!!!
Although shipping took over two months (but to be fair it has been an interesting time coinciding with covid lockdowns!), the ring reducer does exactly what it’s supposed to. Super happy with the purchase. Thank you!
Although shipping took over one months (but to be fair it has been an interesting time coinciding with covid lockdowns!), the ring reducer does exactly what it’s supposed to. Super happy with the purchase. Thank you!
Just what I was looking for. Now my larger rings stay on the top of my finger.
Thanks to this, the ring now fits and is very comfortable to wear even with this!
This product is a great adjuster for rings that are too big! It works really well with my rings as it comes with many different sizes. I highly recommend to anyone interested in buying
perfect
super.fast delivery and good product
I needed something that allowed me to wear my rings on different fingers on different days. This was the answer to adjustability. Very comfortable and easy to use. Also allowed me to hold stacking rings together so they stayed in place for optimal alignment. Arrived in two days from 1/2 way across the USA. With 4 sizes you can’t go wrong and free shipping too. Buy them!
All of my rings were 2 sizes too large for me. It would have cost hundreds of dollars to have them all sized. This little device took care of the issue for pennies per ring. It is comfortable, easy to use, and is not obvious. Arrived very quickly. I used all of the 1st set and have ordered another batch. I love them !!
I love this! You get 8 different sizes of curl and they are each long enough to do several rings! Will be buying again!
I wear one of my Dad's rings, now that he is gone, and I had 2 ring sizers on his ring that drove me crazy because they were big and somewhat uncomfortable. This ring sizer is not only 100% ingenious, but it's soft and flexible, so easy to put on, and comfortable! My Dad's ring is safe too, and won't fall off, which is everything. I love this!
SUPER fast shipping! Exactly what I needed - ring sizers are exactly as pictured, already tried them out and they are super comfy.
Super fast delivery! Ring sizers worked great and made my rings fit better! Would definitely buy from seller again!!