SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I just got these in the mail… I purchased the two-pack rings as a gift. When I saw the items OMG they look soooo beautiful in person. The stones have so much sparkle and I seriously am sooo blown away. I’m now getting myself a pair because I want them after seeing the quality and sparkle. Would recommend 11/10!!!!
These rings are absolutely gorgeous!!! I get tons of compliments on them whenever I go out.
I bought 2 sets bc I wanted to get a ring set for me and my bff. Originally i was going to split the set so we each had a piece, but i loved the rings and set so much that i just decided to get 2 and we would have a matching set. Cute ring, very adjustable, good make for price. I was worried about the gold clashing with outfits and stuff, but u can hardly see it over the crystals which is what i wanted. I do wish there was a silver set though, not just gold bc i almost didnt get due to my concern for how strong the gold wld look.
Amazing quality and the packaging is so thoughtfully beautiful and well presented, will be buying more pieces from seller 😃
Absolutely beautiful rings and I love they are adjustable! Fingers haven’t turned green either.
These rings are super cute!! I really like them and the packaging too :) the shipment took a while but it was worth the wait! Can't wait to wear these rings!
The rings were beautiful! I have been wearing them every day. The shipping was so fast! I was not expecting them for weeks, I was so surprised when I opened the parcel. Worth every cent :)
Out of the box, this ring is gorgeous. It's finely cut and the stones really sparkle. It looks (but wasn't) expensive. Just hoping that it doesn't tarnish!
very nice rings, although they are a little bit plasticky one of the jewels on my rings, fell out but doesn't make much of a difference arrived in a good time but overall I wear them all the time and I love them.
Just got in today and I am in love with them! The packaging was sooo cute! Also can't go wrong with supporting small businesses ❤️
Shipping took way longer than I had expected but when I reached out to the owner she was super kind and provided me with the tracking info. The rings are gorgeous, especially for the price!
I got the marquis chevron style. It is very pretty and elegant. I expected shipping to take awhile and it did, but I was pleasantly surprised with a little gift the seller included due to shipping time. I thought it was unnecessary but it is so very appreciated! I will purchase from this seller again.
Very delicate, lightweight, and beautiful Ring set. Thank you for gorgeous they made Exactly The same depicted as pictures.
The ring looks exactly as displayed in the picture and it is so pretty. I'm really excited to wear this as an everyday staple with my outfits.
The leaf shaped ring is beautiful and looks good quality for the price I paid for it.
I am in disbelief at how STUNNING these are. I’m so impressed with the quality of these rings. Super cute packaging and shipped quickly! Obsessed
Waited a little longer than expected to receive but once I got my ring, there was a handwritten note in the package saying thank you for waiting patiently along with a little gift. Very cute and sweet! Love the ring too!!
These rings are incredible! They are exactly what I expected. They look very elegant for a very good price. I love that they are adjustable so I can wear it on multiple fingers.