SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure with Stripe & Paypal.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Love it! Got it for my anniversary with my bf :) We love Howls Moving Castle and it was a cute idea to match the rings! It’s kinda hard to adjust the size since it was tight. I’ve also been washing my hands with it and it hasn’t tarnished yet. Super cute, just hard to adjust :) Also, shipping took longer than expected but it was sent from far so that’s alright.
My boyfriend got us these rings for an anniversary gift! We absolutely love them! They are great quality and the cutest ever! I love how we are able to adjust the size! Highly recommend!!
The items are exactly as I expected, I absolutely love them. I bought the set of red and blue with the silver bands, they came in lovely packaging and had a pearl bracelet with them that the seller threw in without purchase. These items are extremely beautiful. I have metal sensitivity and get rash and swelling from a lot of metal, I’ve had this on since I got it 24/7 even in water, no red swelling or even green fingers :) It was hard to figure out how to size lol just so you know you have to bend it out and not try to pull them apart from side to side. Me and my cosplay partner absolutely adore them and I’m really happy with this purchase. I only have a picture of the blue one rn sorry but both are very pretty
the cutest ring ever i love it so much!!<3
The rings are absolutely beautiful! They shipped almost immediately. Sizing them was easy. I will definitely buy from Reyybie again!
So cute! A little difficult to adjust size, but easily remedied with some muscle
I ABSOLUTELY LOVE THESE RINGS!!! I was Sophie for the Ren fair and wore these the whole time. Made me feel very magical and happy. Have also been wearing them to work everyday because I love them so much. Thank you 💌💖👍
Very cute packaging and the rings are amazing! bought for me and my boyfriend im happy with the quality. Had a little error with shipping but seller got back to me very quick ❤️❤️
The rings are soo pretty and they fit my finger perfectly ! Such a shame they didn't arrive on time ( and that they do make your fingers green ), but I'll wear it forever either way :D
Really happy with this ring!
I love my ring!! I’ve been wearing it for so long now! It’s beautiful and fits so well! I wear it everyday!!
Great ring, very cute and strong. Sometimes a little too strong, had to get some plyers to adjust the ring, but thats not a bad thing. Also the stone is embedded in the ring so you can't see if much from the side, but its still cute!!! Don't wear in water though!!! Overall very cute and very well made/shipped.
Good metal hard to bend. me and my boyfriend love the rings very much!
Super cute ring and can be adjusted which I love! The packaging was adorable and I even got an extra sticker.
i bought this for my Howl cosplay and I cannot wait to use it! I wear it daily just because it’s so beautiful and shines so pretty in the sun :) I gave the blue one to my sister and now we match
The rings look amazing and arrived surprisingly fast.
literally wear them all the time!! Love them
so adorable. i for them for my boyfriend and I and we absolutely love them. i also really like how they’re adjustable so you don’t have to worry about sizing ❤️
super cute. they do stretch out to whatever size you need them. and me and my partner love them.
loved it
They are beautiful rings that are so comfortable to wear. Love them.