SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
6-18 Business days |
Canada, Europe |
6-18 Business days |
Australia, New Zealand |
8-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipped super fast! Does slightly hurt to wear. My ears are pretty sore especially after I take them off but that’s probably the case with any magnetic earrings. All in all, they’re what I wanted and expected. Ordered the 10 mm.
Love on!
Don't pinch and look great.
Gives the look of plugs without the commitment! I've even had people ask if I have gauges. Mission accomplished!
It looks like the picture. Shipping was quick. The black and gray looks really nice. The one thing I would change is how hard it is to separate the back from the earring.
Great item overall, pretty easy to knock off though. I was brushing my hair away from my ear and accidentally knocked them off several times doing so. The magnets are pretty strong and I really enjoy the product
Love these. So simple and so comfortable. I am able to sleep in them comfortably. They match everything! Ordered more!
The earrings are so cute, and the seller was really helpful when there was a small hiccup with shipping! It can be a little easy to accidentally knock the earrings off if you aren't careful because of the strength of the magnet, but I think this is a trade off for better long term comfort. Love these & would recommend working with this seller! :)
The earrings work like the normal magnetic studs I used to get as a kid from Claire's. I have piercings now, so I got these for my boyfriend to try out and he likes them a lot. Something new to spice up his wardrobe options(:
I bought these for my teenage son to put in his Christmas stocking. The packaging was so nice I did not wrap the package. He really liked the earrings. They were perfect.
Look great, absolutely what I was looking for. Only issue, the magnets are too strong and I had to take them off after 6 hours due to the pain.
Great plugs, they really stay up there!
Love the earrings! They took a bit to get here, but I love this product and the shop!!
Beautiful earrings that were a gift for myself. Exactly as pictured, and a very nice quality piece. Shipped so fast as well! Will definitely purchase again in the future. Thanks so much! :)
Love them! Only wish the magnets were a little stronger. But they look great!
Great product! I do admit they fall off more often than I’d like. Make sure to not catch your hair in it or put it off center on your lobe to prevent falling off. I’ve gotten a bit annoyed at that! Other than this issue it’s an awesome product and looks so realistic!!
i love how they look and they dont pinch much at all like I thought they might.. very lightweight too!
Love them! they are a little tight tho
Actually used these for the closure on our bird bath and they are the perfect size. Thank you!
Absolutely love them!! Fast shipping, great communication.
My husband loves them and they are the perfect size- not too small and not too big for his ears. They are great for dressing up.
I love the earrings, great for every day. Unfortunately the glue for both pairs wasn't too strong, so the earrings came apart pretty quickly, but Junylie was very helpful and provided me with a refund. Super glue solved the problem!