SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
6-18 Business days |
| Canada, Europe |
6-18 Business days |
| Australia, New Zealand |
8-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dagiba.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dagiba.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (35 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in jewelry. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh wow! Gorgeous ear rings! Better than I expected but I knew they would be something special from all the lovely reviews. Looks very expensive! Genuinely looks like Indian gold emerald ear rings! I love!!
The earrings are amazing, the quality is great and they got here super fast! Ive already had them authenticated at a jewlers and they are exactly what she said, gold with emerald inbeds. Will absolutely be buying again.
The earrings are so wonderful and cute, I can't stop wearing them! They are of a very good quality and I will definitely be buying more from this shop!
The earrings are great! They look so nice. I haven't had time to see if they last but so far very good :))
Lovely earrings, looks exactly like on the picture
Absolutely stunning! Ordered a second pair the day of mine arriving for a friend.
Nice size and quality,also easy to fit into ears.love my birth stone emerald,have had compliments on them.fast delivery too.
These earrings were smaller than I expected but they are delicate and very pretty. Arrived quickly too!
Lovely item for the pricepoint! Not sure how these will last over time as only had them a month but so far I’ve worn them daily and they still look great. Will be purchasing from this seller again :)
Lovely earrings and the perfect birthday gift.
Absolutely beautiful - love these earrings!
Super cute!! And I received an extra pair.I obviously can't garanti that you'd receive a free pair (I did buy a lot of earings) anyway the earings are great. I love them
These earrings were so lovely!! Fast delivery and made a great present for my mum. Might treat myself to a pair ♡
So pretty ! Thank you :)
really nice. wrote my address wrong and they fixed it so quickly. lovely earrings, high quality and will last ages.
Beautiful earrings! Had some issues with the delivery but seller was super helpful xx will buy again from her shop :)
Beautiful earrings!
These are gorgeous. I have incredibly sensitive ears and have been able to wear these nonstop for more than a week. I get compliments on them frequently and I love how they look. 10/10!
Love them! Will wear them often and they totally match the description.
Oh wow! Gorgeous ear rings! Better than I expected but I knew they would be something special from all the lovely reviews. Looks very expensive! Genuinely looks like Indian gold emerald ear rings! I love!!
Came quicker than expected! Love the earrings!
Gorgeous gorgeous earrings! Ordered one pair from this seller and after they arrived I had to go back and order two more! Super quick delivery also but I would wait any amount of time for these earrings they are so worth it.
For a gift, my friend was delighted! The earrings are completely consistent, very elegant. I am very satisfied with my purchase, and I may be tempted by other jewelry soon :)
Absolutely thrilled. Amazing service and fab earrings and great value. Highly recommend. Thank you so much 😊 🙏🥰
They're so beautiful - my sister absolutely loved them!
These are beautiful. I’m so happy with my purchase.
so gorgeous!! amazing customer service. worked perfectly for my bridesmaids 😍 just as pictures.
Perfect Huggies for going in my seconds. Easy clasp too!
Gorgeous quality and super fast delivery, will 100% buy from this seller again ❤️ thank you so much I love them
Beautiful earrings in lovely packaging.
so pretty and came so quickly!!
Gorgeous earrings and lovely wrapping. Swift delivery.
Lovely delicate and light to ware. Look better than the pictures. A little fiddley to do up at first mainly due to me not being able to get the ring straight through my pierced ears but easy to close once through.
this is my 2nd purchase from this shop and will definitely be buying more in the future - thank you so much! amazing quality
great quality for the price! My friend will love them 💖
Beautiful ear rings. Came beautifully packaged too. They look stunning. Thankyou.
Bought for a birthday present and cannot wait to give them! ❤️
Beautiful earrings, as described. So pretty and dainty . Love them!!
Bought them as a gift for my friends birthday and she loves them, beautiful earrings and lovely packaging - came really quickly too :)
These earring are dainty and beautiful.
Really cute earrings and arrived quickly
Easy to order Quick delivery Packaged very well Pretty and dainty !
Brilliant arrived quickly and lovely seller.
perfect earrings just like the picture and the seller was lovely
perfect item, really affordable and great for the price, shipped quicky
Really nice and simple, not too flashy. They also seem pretty durable. They arrived quite quickly.
Pretty earrings and they are fine
Great quality and amazing value. Very pleased, thank you!
Looks very expensive. Love it.
I bought this as a gift for my friend and she loved it. The quality was good and the item arrived very quickly. Would definitely recommend this product and seller.